gdm does not take input on login

[Wolf Rogner]

Binary package hint: xorg

gdm does not take input in password entry field on logon.

This happened after update from 26.3.2010. Before it worked.

Workaround: Set Onscreen keyboard (from the accessability tools), set Password dialog to be window and enter password via OSK.

Don't know where the issue lies.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: xorg 1:7.5+3ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-17.26-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-17-generic x86_64
Architecture: amd64
Date: Sun Mar 28 04:15:08 2010
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Lsusb:
 Bus 002 Device 002: ID 0e0f:0002 VMware, Inc. Virtual USB Hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: VMware, Inc. VMware Virtual Platform
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-17-generic root=UUID=5f1b6060-6720-4d7e-965a-834e02797ce5 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 09/18/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd09/18/2009:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
system:
 distro: Ubuntu
 codename: lucid
 architecture: x86_64
 kernel: 2.6.32-17-generic

[Joseph (joenmtl)]

It is happening for me too after I upgraded two or three days ago.

gdm takes no keyboard or mouse input at the password screen.
Keyboard seems to be inactive. Hitting caps lock or num lock does not change status.

This is a critical issue.

[Bryce Harrington (bryce)]

Please attach your /var/log/dpkg.log showing what packages upgraded on 3/26.

[Wolf Rogner (war-rsb)]

You must be joking.

On 6.April you ask for a file that gets deleted on every launch?

I upgraded to the lastest downloadable release. Using simple Upgrade procedures.

You folks are really cute. Ask for even more information and remove the possibility to report bugs from launchpad. I have to introduce this in our company. Maybe that way we'll have error free software soon.

We have RC1 today. The problem still persists.

Wolf

[[e-mail] (dave-ucla)]

this may be a vmware issue, details here;
http://communities.vmware.com/message/1515622#1515622

I had similar problem in that the mouse worked on the gdm login screen but the keyboard did not. I was able to login using the on-screen keyboard.

I enabled the on-screen keyboard via the universal access preferences, (little man-in-circle button on gdm screen). Also had to reboot to get the keyboard to display properly. Once logged in the regular keyboard worked fine.

I found the :0-greeter.log file in /var/log/gdm had errors complaining about not find symbols for "U.S. English" keyboard layout in us keyboard file. A little grepping later finds "U.S. English" is set in /etc/default/console-setup.
<from original file>
XKBMODEL="SKIP"
XKBLAYOUT="us"
XKBVARIANT="U.S. English"
XKBOPTIONS=""

<changed to this, matching other linux installs>
XKBMODEL="pc105"
XKBLAYOUT="us"
XKBVARIANT=""
XKBOPTIONS=""

Reboot and keyboard now works at login. Don't know if this is VMware's or Ubuntu's fault during install, since I used the auto install process in Workstation 7. Sounds like it could be VMware related as a manual install seems to avoid this.

[Launchpad Janitor (janitor)]

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]