Can't add Google Talk Account

Bug #549789 reported by Adam Michael Roach
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: empathy

Adding a Google Talk account is unsuccessful.

It gives me a "Network Error"

I am certain the credentials are correct.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.29.93-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-17.26-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-17-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sat Mar 27 14:10:42 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
SourcePackage: empathy

Revision history for this message
Adam Michael Roach (adammichaelroach) wrote :
Revision history for this message
Kenneth O'Brien (kobrien) wrote :

This sounds like an error on Google's side or your network. I can successfully add gtalk accounts. Try again later and google some guides about how to add accounts to Empathy.

Changed in empathy (Ubuntu):
status: New → In Progress
assignee: nobody → Kenneth O'Brien (kobrien)
Revision history for this message
Adam Michael Roach (adammichaelroach) wrote :

I haven't been able to put any Google Talk accounts only since I put the Beta1 on. It was a clean install. I was able to add accounts without problem in Karmic.

Revision history for this message
Kenneth O'Brien (kobrien) wrote :

error on my part. our releases differ.

Changed in empathy (Ubuntu):
assignee: Kenneth O'Brien (kobrien) → nobody
status: In Progress → Invalid
Changed in empathy (Ubuntu):
status: Invalid → New
Revision history for this message
Kenneth O'Brien (kobrien) wrote :

I'm running the same version now as you, on 10.04 Beta, but with a slightly newer kernel. (2.6.32.16). I can add google talk accounts.

Revision history for this message
Kenneth O'Brien (kobrien) wrote :

older rather....

Revision history for this message
Kenneth O'Brien (kobrien) wrote :

Ok, now using the same kernel. Can you confirm you still have this error now?

Revision history for this message
Adam Michael Roach (adammichaelroach) wrote :

Received the following updates today: ibus ibus-gtk libibus1 linux-libc-dev python-ibus

Not sure if they have anything to do with it, but I am able to set up the account as before and connect to Google Talk.

Changed in empathy (Ubuntu):
status: New → Fix Released
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