update-manager freezes when checking for updates

Bug #549783 reported by Matthew Horr
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: update-manager

Using Lucid on MacBook Pro 1,1, update-manager 1:0.133.8

I open update-manager and press "Check". After entering the administrator password, the download window appears but freezes. It does not download and I have to force quit the application. I cannot restart update-manager or synaptic (I get an alert saying another synaptic is running). This happens 90% of the time. If it works once, it will continue working until I reboot.

The only work-around I have found is to reboot and start synaptic. It will freeze as well immediately after I enter the administrator password. I then force quit synaptic and log out using CRTL-ALT-DEL. I then log in and try to start synaptic. Nothing will happen. I then try to start synaptic again and it will work perfectly as long as the computer remains on. Even update-manager will work after that.

I had the same issue with Karmic (no issues with Gutsy through Jaunty).

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: update-manager 1:0.133.8
ProcVersionSignature: Ubuntu 2.6.32-17.26-generic 2.6.32.10+drm33.1
Uname: Linux 2.6.32-17-generic i686
Architecture: i386
CheckboxSubmission: 215fe296bf17382c2c8c95ddd885a072
CheckboxSystem: 91945207d732350068f2b1aa7b5d7083
Date: Sat Mar 27 12:01:38 2010
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python2.6
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager

Revision history for this message
Matthew Horr (matthorr) wrote :
Revision history for this message
Robert Roth (evfool) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, according to this report, you are not using the most recent version of this package for your Ubuntu release. Please upgrade to the most recent version and let us know if you are still having this issue. Thanks in advance.

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for update-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in update-manager (Ubuntu):
status: Incomplete → Expired
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