Boot problems without acpi=off option added to kernel

Bug #549687 reported by JustMe007
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I'm using Ubuntu 9.10 and ever since I'm having boot problems. A shutdown or reboot works perfect, but when I boot after shutting down Ubuntu the PC sometimes hangs in the BIOS. Sometimes I get the message "Reboot and select proper boot device or insert boot media in selected boot device and press a key", but it also happens that I don't even see a message and the system just hangs before loading GRUB 2. This didn't happen when I used Ubuntu 9.04 or when I boot after using XP. I added the option acpi=off to the kernel and that seems to solve the problem, but I would really like to use Ubuntu in a normal way and with ACPI enabled. I tested the HDD and memory and there were no problems whatsoever. Could someone please help me out with this problem?

I attached all information that was asked, if I need to provide some more information, please ask.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: robert 1736 F.... pulseaudio
CRDA: Error: [Errno 2] Bestand of map bestaat niet
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9df8000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,18491e01,00100001'
   Controls : 38
   Simple ctrls : 22
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=e05a9800-19b6-4160-815b-dd9a583c08b0
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: To Be Filled By O.E.M. ConRoeXFire-eSATA2.
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=82e0b009-6653-4c2c-8f96-cd5955382436 ro vga=795 quiet splash acpi=ht
ProcEnviron:
 LANG=nl_NL.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:

Tags: lucid kconfig regression-release needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape vboxusers video
dmi.bios.date: 09/06/2006
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: ConRoeXFire-eSATA2.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd09/06/2006:svnToBeFilledByO.E.M.:pnConRoeXFire-eSATA2.:pvrToBeFilledByO.E.M.:rvn:rnConRoeXFire-eSATA2.:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: ConRoeXFire-eSATA2.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
JustMe007 (justme007) wrote :
AJenbo (ajenbo)
affects: ubuntu → linux (Ubuntu)
tags: added: kernel-series-unknown
Revision history for this message
JustMe007 (justme007) wrote :

Could it be a problem with hardware that isn't recognized? When I look at the previously attached hardware.html it looks like the 82801G (ICH7 Family) SMBus Controller isn't properly recognized (the lines are red colored)? I attached the lshw results from Ubuntu 9.04 and the lines are normal (?) With Ubuntu 9.04 I did not have boot problems.

tags: added: kj-triage
Revision history for this message
JustMe007 (justme007) wrote :

Right now I am using Ubuntu 10.04, still the same problems.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Robert,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 549687

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
JustMe007 (justme007) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
JustMe007 (justme007) wrote : AplayDevices.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : ArecordDevices.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : BootDmesg.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : CurrentDmesg.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : Lspci.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : Lsusb.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : PciMultimedia.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : ProcInterrupts.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : ProcModules.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : UdevDb.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : UdevLog.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote : WifiSyslog.txt

apport information

Revision history for this message
JustMe007 (justme007) wrote :

The above information was gathered while using Ubuntu 10.04 with the latest updates. The acpi=ht was added to the kernel. I would like to test the latest development release, but as this is a machine that I have to use on a daily base I really can't do a complete new installation and I don't have the space to dual boot it.

I tested the latest kernel (linux-image-2.6.34-999-generic_2.6.34-999.201005261208_i386.deb) which I downloaded here: http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ I did not experience boot problems when I used it. The only problems were:

- Unable to use the NVIDIA driver (a message appeared after GRUB2 (missing driver?) and I had to use safe graphics mode)
- udevd uses a lot of CPU
- Once or twice I did not have Internet connection after startup

tags: removed: needs-upstream-testing
JustMe007 (justme007)
Changed in linux (Ubuntu):
status: Incomplete → New
Changed in linux (Ubuntu):
status: New → Triaged
tags: added: kernel-acpi kernel-needs-review lucid
removed: kernel-series-unknown needs-kernel-logs problems
Revision history for this message
penalvch (penalvch) wrote :

JustMe007, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily kernel folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11.1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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