Update manager will not open

Bug #549350 reported by Chris Taylor
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I goto System > Administration > Update manager
Nothing happens eg update manager dose not start. I can use Synaptic Package manager

chris@chris-desktop:~$ update-manager
Traceback (most recent call last):
File "/usr/bin/update-manager", line 53, in <module>
parser = OptionParser()
File "/usr/lib/python2.6/optparse.py", line 1198, in __init__
self.set_usage(usage)
File "/usr/lib/python2.6/optparse.py", line 1273, in set_usage
self.usage = _("%prog [options]")
File "/usr/lib/python2.6/gettext.py", line 581, in gettext
return dgettext(_current_domain, message)
File "/usr/lib/python2.6/gettext.py", line 545, in dgettext
codeset=_localecodesets.get(domain))
File "/usr/lib/python2.6/gettext.py", line 493, in translation
t = _translations.setdefault(key, class_(open(mofile, 'rb')))
File "/usr/lib/python2.6/gettext.py", line 180, in __init__
self._parse(fp)
File "/usr/lib/python2.6/gettext.py", line 273, in _parse
magic = unpack('<I', buf[:4])[0]
struct.error: unpack requires a string argument of length 4
chris@chris-desktop:~$

******************
chris@chris-desktop:~$ sudo aptitude reinstall update-manager python2.6
[sudo] password for chris:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
The following packages will be REINSTALLED:
python2.6 update-manager
0 packages upgraded, 0 newly installed, 2 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0B/3,297kB of archives. After unpacking 0B will be used.
Writing extended state information... Done
(Reading database ... 173578 files and directories currently installed.)
Preparing to replace python2.6 2.6.4-0ubuntu3 (using .../python2.6_2.6.4-0ubuntu3_amd64.deb) ...
Unpacking replacement python2.6 ...
Preparing to replace update-manager 1:0.126.9 (using .../update-manager_1%3a0.126.9_all.deb) ...
Unpacking replacement update-manager ...
Processing triggers for man-db ...
Processing triggers for desktop-file-utils ...
Processing triggers for hicolor-icon-theme ...
Setting up python2.6 (2.6.4-0ubuntu3) ...

Setting up update-manager (1:0.126.9) ...

Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done

chris@chris-desktop:~$

Revision history for this message
Philip Muškovac (yofel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in update-manager.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → update-manager (Ubuntu)
Revision history for this message
Chris Taylor (glenberg) wrote :

Software centre also fails to start

Revision history for this message
Chris Taylor (glenberg) wrote :

is this of any help to anyone
chris@chris-desktop:~$ ubuntu-bug update-manager
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 347, in <module>
    app = GTKUserInterface()
  File "/usr/share/apport/apport-gtk", line 35, in __init__
    apport.ui.UserInterface.__init__(self)
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 130, in __init__
    self.parse_argv()
  File "/usr/lib/python2.6/dist-packages/apport/ui.py", line 460, in parse_argv
    optparser = optparse.OptionParser(_('%prog [options] [symptom|pid|package|program path|.apport/.crash file]'))
  File "/usr/lib/python2.6/dist-packages/apport/__init__.py", line 9, in unicode_gettext
    trans = gettext.gettext(str)
  File "/usr/lib/python2.6/gettext.py", line 581, in gettext
    return dgettext(_current_domain, message)
  File "/usr/lib/python2.6/gettext.py", line 545, in dgettext
    codeset=_localecodesets.get(domain))
  File "/usr/lib/python2.6/gettext.py", line 493, in translation
    t = _translations.setdefault(key, class_(open(mofile, 'rb')))
  File "/usr/lib/python2.6/gettext.py", line 180, in __init__
    self._parse(fp)
  File "/usr/lib/python2.6/gettext.py", line 273, in _parse
    magic = unpack('<I', buf[:4])[0]
struct.error: unpack requires a string argument of length 4

Revision history for this message
Robert Roth (evfool) wrote :

Thank you for reporting this bug to Ubuntu. Karmic reached EOL on April 30, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

I've tried recreating this bug with Oneiric and was unable to, given the information you've provided. Please either a) upgrade and test or b) increase the verbosity of the steps to recreate it so we can try again.

Please feel free to report any other bugs you may find.

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for update-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in update-manager (Ubuntu):
status: Incomplete → Expired
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