Mantis package does not support SMTP based e-mailing

[Alaak]

Binary package hint: mantis

I tried to setup E-Mail notification using the mantis package from the ubuntu repository with ubuntu 9.10. I already did this setup successfully on a Windows XP Machine in the same network and so I simply copied the settings from config_inc.php on the windows machine to the configuration on the ubuntu machine. At first I tried with config_local.php then with config_inc.php. But E-Mailing did not work. Logging did also not work. I commented out the database settings to check if the configuration file is even read. It is! I also setup my SMTP Server in my E-Mail Programm on the ubuntu machine and was able to send E-Mails with the same settings I used to setup mantis.
Finally I removed the mantis package and tried a manual installation of mantis (using version 1.2 however). Everything works fine with the same settings as in the packaged version, so I think there is some configuration bug in the package. The parameters are (a little changed to hide my credentials):

<?php
        $g_hostname = 'localhost';
        $g_db_type = 'mysql';
        $g_database_name = 'bugtracker';
        $g_db_username = 'dbusername';
        $g_db_password = 'dbpassword;

        $g_administrator_email='myemailaddress';
        $g_webmaster_email='myemailaddress';
        $g_from_email='noreplyaddress';
        $g_return_path_email='myemailaddress';
        $g_enable_email_notification=ON;
        $g_phpMailer_method = PHPMAILER_METHOD_SMTP; # or 2 in the case of the mantis package
        $g_smtp_host = 'myserver:myport';
        $g_smtp_username = 'smtpusername';
        $g_smtp_password = 'smtppassword';
        $g_from_name = 'somename';

?>

Since logging did not work I can not provide any further error details.

ProblemType: Bug
Architecture: amd64
Date: Fri Mar 26 09:37:05 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027.1)
Package: mantis 1.1.8+dfsg-3
PackageArchitecture: all
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: mantis
Uname: Linux 2.6.31-19-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1839): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1898): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1921): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

[Dario Minnucci (midget)]

Since mantis uses phpmailer for email transactions, and is not such bug under phpmailer, it's seems a user misconfiguration.

Recheck your settings [0]

[0] http://www.mantisbt.org/wiki/doku.php/mantisbt:instantmantis_faq