hplip 3.10 cant' print high-quality photos on HP F2187

Bug #546391 reported by Sergey
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Incomplete
Undecided
Unassigned

Bug Description

If I try print photos on my HP F2187 All-in-one it print double-sized in vertically picture with very strange colors (B&W with little purple, IMHO). I print photos very seldom, but in beginning of September 2009 all was fine. Versions 3.9.12 and 3.10.2 don't print photos. In "simple color" mode photos prints... as photos on plain paper =( Simple/draft black and color prints (text, graphics, diagrams) prints ok on plain paper. Scanning works fine too.
My distro is Gentoo.
P.S.: Excuse my English, I learn it never =(
Output of "hp-check -t" follows:

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux coffin 2.6.29-gentoo-r4 #2 Sun May 24 17:55:43 MSD 2009 i686 Intel(R) Pentium(R) 4 CPU 1.80GHz GenuineIntel GNU/Linux

Distribution:
gentoo 0.0

Checking Python version...
OK, version 2.6.5 installed

Checking PyQt 4.x version...
OK, version 4.7.2 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.4.2
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.1

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
----------------------

Currently installed HPLIP version...
HPLIP 3.10.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.10.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.10.2
html=/usr/share/doc/hplip-3.10.2/html
icon=/usr/share/applications
cupsbackend=/usr/libexec/cups/backend
cupsfilter=/usr/libexec/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=no
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.10.2rc1.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Deskjet_F2100
working_dir = .
device_uri = "hp:/usb/Deskjet_F2100_series?serial=CN7623H3DB04TK"

[commands]
scan = "/usr/bin/xscanimage "

[installation]
version = 3.10.2rc1.9
date_time = 03/25/10 00:05:43

[settings]
systray_messages = 0
systray_visible = 0

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = true
type = 2

[polling]
enable = false
device_list =
interval = 5

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------------------------- ----------------------------------------
  hp:/usb/Deskjet_F2100_series?serial=CN7623H3DB04TK HP Deskjet F2100 series

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Deskjet_F2100
-------------
Type: Printer
Device URI: hp:/usb/Deskjet_F2100_series?serial=CN7623H3DB04TK
PPD: /etc/cups/ppd/Deskjet_F2100.ppd
PPD Description: HP Deskjet f2100 Series, hpcups 3.10.2
Printer ready to printr Deskjet_F2100 is idle. enabled since Wed Mar 24 23:39:25 2010
Communication status: Good

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/Deskjet_F2100_series?serial=CN7623H3DB04TK' is a Hewlett-Packard Deskjet_F2100_series all-in-one
device `v4l:/dev/video0' is a Noname BT849 video (Aimslab Video High virtual device

---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x7d04 at 004:030:
    Device URI: hp:/usb/Deskjet_F2100_series?serial=CN7623H3DB04TK
    Device node: /dev/bus/usb/004/030
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/004/030
# owner: root
# group: lp
user::rw-
group::rw-
other::---

---------------
| USER GROUPS |
---------------

lp wheel floppy uucp audio cdrom dialout video games cdrw usb users lpadmin portage plugdev gdm wireshark

-----------
| SUMMARY |
-----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

Revision history for this message
Jacob Popov (j-a-popov) wrote :

I confirm this on HP DeskJet D2663 - the very same issue.

Changed in hplip:
status: New → Confirmed
Revision history for this message
Jacob Popov (j-a-popov) wrote :

Damn it, I misunderstood you, Sergey. I've got another issue, sorry. I post another bug

Changed in hplip:
status: Confirmed → Incomplete
Revision history for this message
Sergey (s-bb0ff) wrote :

Look at the http://bb0ff.spb.ru/oops.png (approx 5MB!). Feel difference...

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