Customer Service System - links called "delete"

[Chris Woollard]

In the music store, if you access "Help" the goto the "contact us" link at the bottom of the page to access the "Customer Service System". Then click Shopping. There appear to be some links that are displayed as "deleted"

Also the questions don't have answers.

Thanks
chris

[Stuart Langridge (sil)]

The whole Customer Service System section appears to be a bit weird, with questions that don't have answers and aren't clickable.

[AJenbo (ajenbo)]

The section seams to have been removed, can any one that reported this issue confirm this?

[Chris Woollard (cwoollard)]

I have checked and the issue is still there.

To replicate this is the UK store do the following.

1.) Click "Help" in the Ubuntu Music Store.

2.) Scroll all the way to the bottom. There is a heading called "Contact Us". In the following piece of text, there is a hyperlink. The Hyperlink is labeled "click here". It is difficult to spot, so hover around with the mouse and the text should change colour. Click the hyperlink.

3.) Click "Shopping".

4.) At the top of the page under a heading called "Releated Items" are the links that are listed as "deleted".

I hope this helps.

Chris

[Jim Sanders (jim-sanders)]

Looking to integrate the support form directly from the contact us link and bypass.

[Jim Sanders (jim-sanders)]

Fix as described above has now been pushed live.

Looking at other bugs it might be worth while making the contact customer support links stand out more - any thoughts?