Ubuntu One doesn't open web browser

[ChrisLees]

After having some trouble with the Music Store, I decided to deauthorise my computer and then re-auth it.

After deauthorising, I opened the System > Preferences > Ubuntu One, but it did not open Firefox to allow the authorisation. Instead it just launches the preferences window with no information - like, it shows "Name:" but then nothing after it, "Username:" and nothing after it, etc.

I followed a tip online about removing Ubuntu One's entry from the Passwords And Encryption Keys utility, and when I opened the Ubuntu One preferences it all worked as it should.

I am using Ubuntu 10.04 with a home directory that was preserved from 9.10.

[Duane Hinnen (duanedesign)]

Chris,
the steps for reauthorizing your computer are as follows:

   1. Quit the Ubuntu One client
   2. Open Applications->Accessories->Passwords and Encryption Keys
   3. Click on the arrow next to "Passwords"
   4. Right-click on the Ubuntu One token and select "Delete"
   5. Go to https://one.ubuntu.com/account/machines/
   6. Click on the checkbox next to your computer
   7. Click the "Remove selected computers" button
   8. Open Applications->Internet->Ubuntu One
   9. a web page should open, prompting you to add your computer to your Ubuntu One account
  10. Add your computer

Glad you were able to get things straightened out.

I am marking your bug a duplicate of bug 545506 . " removing the current computer from the Ubuntu One account using Ubuntu One Preferences does not delete the ubuntuone token from the keyring which prevents a user from adding their computer back to the account later without manually deleting the ubuntuone token from the keyring."

When your bug is marked as a duplicate, you become a subscriber of the other bug report and you will start receiving all messages that are related to the original bug report. You can unsubscribe from your bug at any time.

thank you,
duanedesign