software-center crashed with ImportError in <module>()

[bez856]

Binary package hint: software-center

Ubuntu lucid (development branch) 10.04 Beta 1

software-center 1.1.17

I can't open it, it fails and I have a error message.

ProblemType: Crash
Architecture: i386
Date: Tue Mar 23 14:12:07 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Custom Live CD - Release i386
InterpreterPath: /usr/bin/python2.6
NonfreeKernelModules: nvidia
Package: software-center 1.1.17
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 LANG=fr_FR.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with ImportError in <module>()
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin audio cdrom dialout dip disk fax fuse lp lpadmin netdev plugdev root sambashare tape users video

[Gary Lasker (gary-lasker)]

English translation of error message in Traceback.txt (courtesy Google Translate):

ImportError: libicui18n.so.40: Can not open shared object file: No such file or folder of this type

[Gary Lasker (gary-lasker)]

Hi Florian. Thanks very much for your bug report. This seems like it might be a simple versioning mismatch. Could you please try updating to the latest packages and test again to see if the error is fixed? You can do that with System->Administration->Update Manager. If this fixes the problem, please be sure to report that information back here (and feel free to set this bug status as Invalid).

If, however, after updating you still see this message, could you please try the following commands in command line window and paste the result here?

sudo apt-get update
apt-cache policy libwebkit-1.0-2
apt-cache policy libicu42

Thanks!

[Apport retracing service (apport)]

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #506594, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

[Gary Lasker (gary-lasker)]

Hmm, I don't think this is a dupe of bug 506594 actually. The stacktrace is the same, but the error condition is different (see translation in comment #2). For this bug, I still think it would be useful to get the additional information that I requested in comment #3 (in particular, whether the bug even occurs anymore after an upgrade).

Thanks!

[Victor Vargas (kamus)]

@bez856, is this issue still reproducible under latest version of software-center 1.1.26? Thanks

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!