ubuntuone-client crashes on startup

[Dave Gallenberger]

Binary package hint: ubuntuone-client

when I left click on the ubuntu one cloud on my task bar, it crashes instantly, and files an error report. I have tried purging ubuntuone-clent, resetting my password, and removing the problematic machine from my ubuntu one account, None of these solutions work.

ProblemType: Bug
.home.dave..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = False
 connect = 0
 show_applet = 1
 bookmarked = False
Architecture: amd64
Date: Mon Mar 22 09:05:18 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic x86_64

[Duane Hinnen (duanedesign)]

Dave,
Sorry to hear you are having problems with Ubuntu One. Looking at your logs it looks like you have a newer version of metadata on your computer. Did you install the trunk version of Ubuntu One then go back to the stable version in the repository?

To fix this you need to repopulate your metadata with the version currently in use by your version of Ubuntu One. If you have anything of great importance in your Ubuntu One folder you you might want to back it up before proceeding (never can be too safe)

1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

It'll run for a bit as it recreates the metadata. After awhile copy in a small file to see if it syncs. If this is unsuccessful please come back here and change the 'Status' of this bug back to 'New' and attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

thank you,
duanedesign

[Duane Hinnen (duanedesign)]

Dave,
Thank you for taking the time to report this bug and helping to make Ubuntu One better. This particular bug has already been reported and is a duplicate of bug 517505, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

thank you,
duanedesign