Thunderbird 3.0 does not ask or send emails when written in offline mode go back to online

[John Vivirito]

Binary package hint: thunderbird

Thunderbird in Lucid does not respect the setting for sending emails when set to "ask me*" when going from offline>online
Steps to reproduce this bug:
1. Open Thunderbird
2. Go to Edit>Preferences>Advanced>Network & Disk Space under offline>configure offline settings click on "offline"
3. Under "Send unsent messages when going online" check "Ask me"
4. Restart Thunderbird
5 Click on the icon on the bottom left of Thunderbird window
6. Doesn't matter if you download messages or not
7. Write an email while offline
8. Send email still offline
9. Click on icon to return back to online
10. Notice it doesn't ask you if you want to send it.

When checking "Tools>Activity Manager" It does not show up as sending emails.

As i recall this happened with stable Thunderbird-3.0 version as well

Here is system info:
gnomefreak@Development:~$ policy thunderbird
uthunderbird:
  Installed: 3.0.5~hg20100317r4793+nobinonly-0ubuntu1~umd2
  Candidate: 3.0.5~hg20100317r4793+nobinonly-0ubuntu1~umd2
  Version table:
 *** 3.0.5~hg20100317r4793+nobinonly-0ubuntu1~umd2 0
        500 http://ppa.launchpad.net/ubuntu-mozilla-daily/ppa/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status
     3.0.3+nobinonly-0ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
gnomefreak@Development:~$ uname -a
Linux Development 2.6.32-16-generic #25-Ubuntu SMP Tue Mar 9 16:33:52 UTC 2010 i686 GNU/Linux
gnomefreak@Development:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu lucid (development branch)
Release: 10.04
Codename: lucid

[John Vivirito (gnomefreak)]

Binary package hint: thunderbird

Thunderbird in Lucid does not respect the setting for sending emails when set to "ask me*" when going from offline>online
Steps to reproduce this bug:
1. Open Thunderbird
2. Go to Edit>Preferences>Advanced>Network & Disk Space under offline>configure offline settings click on "offline"
3. Under "Send unsent messages when going online" check "Ask me"
4. Restart Thunderbird
5 Click on the icon on the bottom left of Thunderbird window
6. Doesn't matter if you download messages or not
7. Write an email while offline
8. Send email still offline
9. Click on icon to return back to online
10. Notice it doesn't ask you if you want to send it.

When checking "Tools>Activity Manager" It does not show up as sending emails.

As i recall this happened with stable Thunderbird-3.0 version as well

Here is system info:
gnomefreak@Development:~$ policy thunderbird
uthunderbird:
  Installed: 3.0.5~hg20100317r4793+nobinonly-0ubuntu1~umd2
  Candidate: 3.0.5~hg20100317r4793+nobinonly-0ubuntu1~umd2
  Version table:
 *** 3.0.5~hg20100317r4793+nobinonly-0ubuntu1~umd2 0
        500 http://ppa.launchpad.net/ubuntu-mozilla-daily/ppa/ubuntu/ lucid/main Packages
        100 /var/lib/dpkg/status
     3.0.3+nobinonly-0ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
gnomefreak@Development:~$ uname -a
Linux Development 2.6.32-16-generic #25-Ubuntu SMP Tue Mar 9 16:33:52 UTC 2010 i686 GNU/Linux
gnomefreak@Development:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu lucid (development branch)
Release: 10.04
Codename: lucid

[John Vivirito (gnomefreak)]

Sorry forgot to add this is a regression as Thunderbird-2 it worked as expected
filing bug upstream now, will add it when its done

[John Vivirito (gnomefreak)]

On 03/22/2010 11:25 AM, John Vivirito wrote:
> Sorry forgot to add this is a regression as Thunderbird-2 it worked as expected
> filing bug upstream now, will add it when its done
>
Filed upstream bug report and added it here to track progress

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

[John Vivirito (gnomefreak)]

It looks like it doesn't send any emails once you go back on line

[John Vivirito (gnomefreak)]

I added the Ubuntu bug link to this bug using the "add bug URLs"
Not sure what it does

[John Vivirito (gnomefreak)]

It doesn't send the email at all. I tested this to make sure today and it isn't sending them

[John Vivirito (gnomefreak)]

Updated Summary

[John Vivirito (gnomefreak)]

I'm not getting email from this bug, changed settings lets see what happens

[John Vivirito (gnomefreak)]

It looks like it doesn't send any emails once you go back on line

[John Vivirito (gnomefreak)]

that is the only setting that i could find that is not respected

[Ludovic-mozillamessaging (ludovic-mozillamessaging)]

Does this happens in when you launch thunderbird in -safe-mode ?

Anytging in Tools -> Error console ?

[John Vivirito (gnomefreak)]

i dont recall about errors i will try both in a few minutes and let you know

[John Vivirito (gnomefreak)]

It happens in safe mode as well. Here is the output from the safe-mode session

gnomefreak@Development:~$ thunderbird --safe-mode
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
LoadPlugin: failed to initialize shared library /usr/lib/jvm...

[Alexander Sack (asac)]

(In reply to comment #8)
> It happens in safe mode as well. Here is the output from the safe-mode session

> /usr/lib/jvm/java-6-openjdk/jre/lib/i386/IcedTeaPlugin.so [libxul.so: cannot
> open shared object file: No such file or directory]
> deliver mode: 1

This reminds me ... why is tbird not producing libxul.so? Plugins like this (senseful or not) don't work because of that. Firefox standalone also has a libxul.so. Should we have a bug on that?

[John Vivirito (gnomefreak)]

I think it would be helpful to have a bug on that as well since I don't think the 2 are related

[John Vivirito (gnomefreak)]

Sorry forgot to add these are all POP accounts, there are ~6 accounts and all of them do it

[Bugzilla-standard8 (bugzilla-standard8)]

This works fine for me on both the Mac versions of 3.0 and 3.1 nightlies.

There's a known bug for automatically going back online (Linux doesn't really support automatically anyway, and its off by default) but that shouldn't be affecting you.

I would suggest checking the error console whilst you're coming back online to see if anything gets added.

Re: libxul.so - you won't get that until we switch over to linking xulrunner style - i.e. with libxul.so. We've already got bugs on that work, so there's no need to file another.

[John Vivirito (gnomefreak)]

Mark no I don't get any warning/errors or anything else.

>There's a known bug for automatically going back online (Linux doesn't really
>support automatically anyway, and its off by default) but that shouldn't be
>affecting you.

I'm not real sure what you mean by automatically going back online. I click the icon to go from online -> offline than i do what I need to do than I click on the same icon to go back online. At this time it should ask me if I want to send unsent mail(i have it set to ask me) it doesn't do that and it doesn't send the email at all. They also don't land in drafts. but this was working in Thunderbird-2 and even early Thunderbird 3. i have to click the icons so is that what you mean by automatically

[John Vivirito (gnomefreak)]

I seem to have spoken too soon here is what i get.

Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: file:///usr/lib/thunderbird-3.0.5pre/components/nsUpdateService.js :: getLocale :: line 549" data: no]
Source File: file:///usr/lib/thunderbird-3.0.5pre/components/nsUpdateService.js
Line: 549

Error: [Exception... "update.locale file doesn't exist in either the XCurProcD or GreD directories" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: file:///usr/lib/thunderbird-3.0.5pre/components/nsUpdateService.js :: getLocale :: line 549" data: no]
Source File: file:///usr/lib/thunderbird-3.0.5pre/components/nsUpdateService.js
Line: 549

pop.gmail.com : potentially vulnerable to CVE-2009-3555 << bunch of these

[Bugzilla-standard8 (bugzilla-standard8)]

Those errors probably aren't anything to do with this. Also ignore my comments about the automatic online that's just confusing you.

When you send messages in offline mode, do you see them in the outbox?

When you go back online, can you then right-click and select "Send Unsent Messages" and it sends them fine?

[John Vivirito (gnomefreak)]

They dont have anything to do with it. I was just thinking that and came here to compare.

>When you send messages in offline mode, do you see them in the outbox?
No I dont have an outbox folder (never did) but its not in Drafts or Sent

>When you go back online, can you then right-click and select "Send Unsent
>Messages" and it sends them fine?
Right click where? Seeing as once i hit "send later" it doesnt save a copy anywhere of it i dont think it would matter where i right click

[Bugzilla-standard8 (bugzilla-standard8)]

(In reply to comment #16)
> They dont have anything to do with it. I was just thinking that and came here
> to compare.
>
> >When you send messages in offline mode, do you see them in the outbox?
> No I dont have an outbox folder (never did) but its not in Drafts or Sent

Have you looked under Local Folders? If you've not got that folder, then I'm not sure where it is going - iirc the outbox can't be moved/altered by any prefs.

[John Vivirito (gnomefreak)]

> Have you looked under Local Folders? If you've not got that folder, then I'm
> not sure where it is going - iirc the outbox can't be moved/altered by any
> prefs.

Sorry yes I forgot about Local Folders they are all listed there. ok trying to send them now.

Yes it is sending them all.

[John Vivirito (gnomefreak)]

Not sure if all comments are making it to this bug report from upstream bug.
This bug is with all of my POP accounts i dont have an IMAP account anymore

[John Vivirito (gnomefreak)]

The CVE has nothing to do with this bug report. That is a separate bug that should be filed. The CVE that is being referred to is the messages you get in Error console.

Removing it since there is a bug open for it already.

[John Vivirito (gnomefreak)]

Please see bug #549146 for the CVE report

[John Vivirito (gnomefreak)]

This has once again prompted me to send unsent emails and sent them. I would like to leave this open for a few more days maybe until mid-late week to see if the bug becomes reproducible again The version I'm using is below

gnomefreak@Development:~$ policy thunderbird
thunderbird:
  Installed: 3.0.5~hg20100325r4794+nobinonly-0ubuntu1~umd1
  Candidate: 3.0.5~hg20100325r4794+nobinonly-0ubuntu1~umd1

[John Vivirito (gnomefreak)]

This has once again prompted me to send unsent emails and sent them. I would like to leave this open for a few more days maybe until mid-late week to see if the bug becomes reproducible again The version I'm using is below

gnomefreak@Development:~$ policy thunderbird
thunderbird:
  Installed: 3.0.5~hg20100325r4794+nobinonly-0ubuntu1~umd1
  Candidate: 3.0.5~hg20100325r4794+nobinonly-0ubuntu1~umd1

[John Vivirito (gnomefreak)]

Ok not sure what changed but it has not happened again. Closing for that reason

[John Vivirito (gnomefreak)]

Had to change the upstream setting since the status never updated here after it was changed upstream.
This now works fine. It never happened see comment
https://bugs.launchpad.net/thunderbird/+bug/544187/comments/27