Ubuntu
openoffice.org package

package openoffice.org-emailmerge 1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #543238 reported by Ali on 2010-03-21

This bug report is a duplicate of: Bug #450569: [Master] package openoffice.org-emailmerge 1:3.2.0-7ubuntu4.1 failed to install/upgrade:. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	openoffice.org (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org

I was trying to download and install necessary updates just after I installed Ubuntu 9.1.0 . During the download I was working on a calc. file from open office. Than I saw that installation has started and I saw a comment that I had to close open office in order the installations to continue. I closed open office and I saw another comment that in order to continue the system needs restart and clicked OK. After the system restarted nothing happened. I started update manager but it did not continue giving the error message below " E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report." I am a new user of linux so I do not know what to do in this case.

ProblemType: Package
Architecture: i386
Date: Sun Mar 21 09:25:20 2010
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: openoffice.org-emailmerge 1:3.1.1-5ubuntu1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
SourcePackage: openoffice.org
Title: package openoffice.org-emailmerge 1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Uname: Linux 2.6.31-20-generic i686

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Revision history for this message

Ali (acoruh) wrote on 2010-03-21:

AptOrdering.txt Edit (11.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (36.9 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (24.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Mitch Towner (kermiac) wrote on 2010-03-21:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 450569, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.