Random freezes

Bug #541862 reported by Pavel Malyshev
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

PC freezes randomly. Caps_lock and Scroll_lock leds on the keyboard are blinking.

$ uname -a
Linux onr-8 2.6.31-20-generic #57-Ubuntu SMP Mon Feb 8 09:02:26 UTC 2010 x86_64 GNU/Linux

$ cat /proc/version_signature
Ubuntu 2.6.31-20.57-generic
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
CRDA: Error: [Errno 2] Нет такого файла или каталога
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0720000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,80860023,00100202'
   Controls : 28
   Simple ctrls : 17
DistroRelease: Ubuntu 10.04
EcryptfsInUse: Yes
Frequency: This has only happened once.
HibernationDevice: RESUME=UUID=20b7cd82-4f67-49da-b6ea-b46d2bff8dac
Package: linux (not installed)
ProcCmdLine: root=/dev/mapper/onr8-root ro quiet splash
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: No
RfKill:

Tags: lucid audio regression-potential needs-upstream-testing
Uname: Linux 2.6.32-21-generic x86_64
UserGroups: adm admin cdrom dialout dip lp lpadmin plugdev sambashare vboxusers
WpaSupplicantLog:

dmi.bios.date: 09/03/2009
dmi.bios.vendor: Intel Corp.
dmi.bios.version: NBG4310H.86A.0096.2009.0903.1845
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DG43NB
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE34877-405
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrNBG4310H.86A.0096.2009.0903.1845:bd09/03/2009:svn:pn:pvr:rvnIntelCorporation:rnDG43NB:rvrAAE34877-405:cvn:ct3:cvr:

Revision history for this message
Pavel Malyshev (afunix) wrote :
Revision history for this message
Pavel Malyshev (afunix) wrote :
Revision history for this message
Pavel Malyshev (afunix) wrote :
Revision history for this message
Pavel Malyshev (afunix) wrote : apport-collect data

Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd0720000 irq 22'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,80860023,00100202'
   Controls : 28
   Simple ctrls : 17
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=20b7cd82-4f67-49da-b6ea-b46d2bff8dac
Package: linux (not installed)
ProcCmdLine: root=/dev/mapper/onr8-root ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=ru_RU.UTF-8
 LANGUAGE=
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic x86_64
UserGroups: adm admin cdrom dialout dip lp lpadmin plugdev sambashare vboxusers
WpaSupplicantLog:

XsessionErrors:
 (polkit-gnome-authentication-agent-1:3559): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (Wuala:4027): Gtk-WARNING **: /usr/lib/gtk-2.0/2.10.0/engines/libqtcurve.so: wrong ELF class: ELFCLASS64
dmi.bios.date: 09/03/2009
dmi.bios.vendor: Intel Corp.
dmi.bios.version: NBG4310H.86A.0096.2009.0903.1845
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DG43NB
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE34877-405
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrNBG4310H.86A.0096.2009.0903.1845:bd09/03/2009:svn:pn:pvr:rvnIntelCorporation:rnDG43NB:rvrAAE34877-405:cvn:ct3:cvr:

Revision history for this message
Pavel Malyshev (afunix) wrote : AlsaDevices.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : AplayDevices.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : ArecordDevices.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : AudioDevicesInUse.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : BootDmesg.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : Card0.Amixer.values.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : Card0.Codecs.codec.2.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : CurrentDmesg.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : IwConfig.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : Lspci.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : Lsusb.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : PciMultimedia.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : ProcCpuinfo.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : ProcInterrupts.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : ProcModules.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : UdevDb.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : UdevLog.txt
Revision history for this message
Pavel Malyshev (afunix) wrote : WifiSyslog.txt
tags: added: apport-collected
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote : Re: Random freezes (karmic)

Hi afunix,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 541862

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Pavel Malyshev (afunix) wrote : AlsaDevices.txt

apport information

description: updated
Revision history for this message
Pavel Malyshev (afunix) wrote : AplayDevices.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : ArecordDevices.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : AudioDevicesInUse.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : BootDmesg.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : IwConfig.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : Lspci.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : Lsusb.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : PciMultimedia.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : ProcModules.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : UdevDb.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : UdevLog.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : WifiSyslog.txt

apport information

Revision history for this message
Pavel Malyshev (afunix) wrote : Re: Random freezes (karmic)

I've upgraded to lucid. I'll try running lucid kernel and then mainline.
But it's hard to reproduce because I don't know why this freeze happens

tags: removed: needs-kernel-logs
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
importance: Undecided → Medium
Revision history for this message
Pavel Malyshev (afunix) wrote :

Well, mainline kernel has hanged but without blinking keyboard leds. So I don't know if this hang is related.

$ uname -a
Linux onr-8 2.6.34-020634rc5-generic #020634rc5 SMP Tue Apr 20 09:07:31 UTC 2010 x86_64 GNU/Linux

Revision history for this message
tonybaldwin (tony-baldwinsoftware) wrote :

I get random freezes on an everex cloudbook with karmic. (1.2ghz amd, 512mb ram, swap is default from clean install, whatever that is).
Sometimes I can be up and running for hours, doing cpu heavy stuff (google chrome with multiple tabs, last.fm player, terminal, synaptic all going), then is suddenly freezes.
Other times, I can be doing relatively nothing (surfing file system with cd in terminal, perusing applications menu), or even doing nothing at all, and it just freezes.
Now, by "freeze", I mean the system no longer responds to anything I do, any input from mouse (touchpad) or keyboard.
Oddly, it will continue to be doing stuff (still playing music I can hear, for instance, or once I had the gnome-system-monitor running, and could sit here and watch the cpu/mem/swap graphs moving, but could not illicit any response via keyboard or mouse).
Sometimes the machine fails even to respond to holding the power button, so the only way I can shut it down is to yank the power chord and battery.
I don't believe this is a hardware issue, since it did not do this with hardy herron.
I have disabled compiz, ubuntuone, maximus, and a whole lot of other unnecessary garbage.
Really, considering I needn't even be doing anything, this doesn't seem related to resource use levels, anyway.
Currently, the little machine has xubuntu-desktop (all ubuntu-netbook-remix crap removed), but it was doing the same with the ubr/gnome interface, anyway. I thought xfce, removal of maximum, ubuntuone, etc., might lighten the load and resolve, but no.
I added "acpi=off" to my kernel line in grub2, having read that doing so might resolve, but, still no joy.
It can and will lock up in an xterm only session, even (no wm or de), even, for instance, by pressing ctrl-mod-f1 during boot to get a root prompt.
I am unable to identify any pattern/cause for the freezes.
I'm a bit lost.
The same machine had the same (and worse) issues with lucid, so I backpedaled to karmic, but still freezing.
Like I mentioned, no such issues running hardy herron.

Revision history for this message
penalvch (penalvch) wrote :

Pavel Malyshev, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
summary: - Random freezes (karmic)
+ Random freezes
tags: added: lucid
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.