U1-client fails to connect; AttributeError:'_upgrade_metadata_6'

Bug #541495 reported by anthrax
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Ubuntu One client fails to connect to server on Ubuntu 9.10.

ProblemType: Bug
.home.anthrax..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = False
 connected = False
 connect = 0
 show_applet = 0
Architecture: i386
Date: Thu Mar 18 21:48:21 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
Uname: Linux 2.6.33-997-generic i686
XsessionErrors:
 (gnome-settings-daemon:2159): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2303): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (bluetooth-applet:2276): Gdk-CRITICAL **: gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed

Revision history for this message
anthrax (anthrax-interia) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

anthrax,
Sorry to hear you are having problems with Ubuntu One. Looking at your logs it looks like you have a newer version of metadata on your computer. Did you install the trunk version of Ubuntu One then go back to the stable version in the repository?

To fix this you need to repopulate your metadata with the version currently in use by your version of Ubuntu One. If you have anything of great importance in your Ubuntu One folder you you might want to back it up before proceeding (never can be too safe)

1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

It'll run for a bit as it recreates the metadata. After awhile copy in a small file to see if it syncs. If this is unsuccessful please come back here and change the 'Status' of this bug back to 'New' and attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
summary: - ubuntuone-client fails to connect
+ U1-client fails to connect; AttributeError:'_upgrade_metadata_6'
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.