Facebook Contacts do not show up

[Troy Clayton82176]

Binary package hint: empathy

None of my online contacts in Facebook appear in Empathy. Status says it is connected and "Online", but none of my friends show up in the window as being online (or offline for that matter). Nothing from Facebook shows.

ProblemType: Bug
Architecture: i386
Date: Wed Mar 17 10:35:18 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: empathy 2.29.92-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: empathy
Uname: Linux 2.6.32-16-generic i686

[Omer Akram (om26er)]

All my facebook contacts are visible in empathy if they are online.

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Omer Akram (om26er)]

Troy, empathy dont have any implementation for Facebook chat it just uses the method of gtalk, upstream developers of empathy also highly dislike the type of protocol support that facebook supports. can you please confirm if this is still an issue. How many contacts of yours are online, this might be due to a large number of online contacts?

[Troy Clayton82176 (clayton-troy-d)]

Hi Omar,

Yes 3 am still having this issue. After I posted the bug, my contacts mysteriously appearred. However, the disappeared again after a few minutes and haven't come back again.

I don't have a high number of contacts, so I don't think that may be the issue. I usually ony have 5-15 friends online at a time.

I installed Pidgin and it seems to be working flawlessly. But, I would rather use Empathy for a single program.

I clicked on the link to try and report this "upstream" like you asked. I am new to Linux, and very new to bug reporting. Unfortunately, I wasn't sure where to go, or how to, report the bug. Sorry.

[Nick A (nickalleyne)]

This still affects me. Let me know if there is anything you would like me to provide so we can get this fixed.

[Troy Clayton82176 (clayton-troy-d)]

Sorry. I have nothing new to offer. I am still having the same issues as
the initial report. There was no change with the upgrade to 10.04. I am
currently running both empathy and Pidgin.

If you have any specific questions, let me know.

Thanks,
Troy

| Sent from my Android phone. Please excuse my brevity. |

On Jun 5, 2010 10:55 AM, "Nick A" <email address hidden> wrote:

This still affects me. Let me know if there is anything you would like
me to provide so we can get this fixed.

--
Facebook Contacts do not show up
https://bugs.launchpad.net/bugs/540325
You received this bug n...
Status in “empathy” package in Ubuntu: Incomplete

Bug description:
Binary package hint: empathy

None of my online contacts in Facebook appear in Emp...

[Vish (vish)]

Setting to triaged as the bug has been forwarded upstream