ubuntuone applet crashes when clicking on it, syncdaemon not started

Bug #539519 reported by ONispel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

When I try to start the syncdaemon manually, I get the following errors:

:~$ /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
Traceback (most recent call last):
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 182, in <module>
    main(sys.argv)
  File "/usr/lib/ubuntuone-client/ubuntuone-syncdaemon", line 135, in main
    throttling_enabled=options.bandwidth_throttling_on)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/main.py", line 107, in __init__
    self.vm = volume_manager.VolumeManager(self)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/volume_manager.py", line 124, in __init__
    upgrade_method = getattr(self, "_upgrade_metadata_%s" % md_version)
AttributeError: 'VolumeManager' object has no attribute '_upgrade_metadata_6'

ProblemType: Bug
.home.oliver..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = False
 connected = False
 connect = 0
 show_applet = 0
Architecture: amd64
Date: Tue Mar 16 12:28:13 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic x86_64

Revision history for this message
ONispel (oliver-nispel) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

ONispel,
Sorry to hear you are having problems with Ubuntu One. Looking at your logs it looks like you have a newer version of metadata on your computer. Did you install the trunk version of Ubuntu One then go back to the stable version in the repository?

To fix this you need to repopulate your metadata with the version currently in use by your version of Ubuntu One. If you have anything of great importance in your Ubuntu One folder you you might want to back it up before proceeding (never can be too safe)

1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

It'll run for a bit as it recreates the metadata.

This bug has been reported by someone else so I am marking this bug as a duplicate of bug 517505. When your bug is marked as a duplicate, you become a subscriber of the other bug report and you will start receiving all messages that are related to the original bug report. You can unsubscribe from your bug at any time. Please make any further comments about this issue on bug 517505.

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
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