BUG: reboot or mouse that you cant move!

Bug #537393 reported by mathieu
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

sometimes i reboot without cause....sometimes my mouse doesn't move.....it said to me "Kernel has a huge problem"/...please helps me:!

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mat 1449 F.... pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'V8235'/'VIA 8235 with ALC655 at 0xe400, irq 22'
   Mixer name : 'Realtek ALC655 rev 0'
   Components : 'AC97a:414c4760'
   Controls : 48
   Simple ctrls : 29
Date: Thu Mar 11 15:23:42 2010
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=dbfe4627-7081-4b31-8628-7a2f67e87415
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 046d:c313 Logitech, Inc.
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: MSI MS-6712
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=708de0d1-ce6e-435b-8f0b-13abbc48ef46 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:

SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel paging request at bbe9c9fc
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 04/02/01
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Version 07.00T
dmi.board.name: MS-6712
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0123ABC
dmi.chassis.type: 3
dmi.chassis.vendor: Uknown Chassis Manufacture
dmi.chassis.version: Version 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrVersion07.00T:bd04/02/01:svnMSI:pnMS-6712:pvr1.0:rvnMSI:rnMS-6712:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
dmi.product.name: MS-6712
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
mathieu (mathieu-bec) wrote :
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi mathieu,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 537393

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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