applet crashes on login; AttributeError: '_upgrade_metadata_6'

Bug #535507 reported by rugbyheresy
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

ProblemType: Bug
.home.rugbyheresy..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = False
.home.rugbyheresy..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 2
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Tue Mar 9 23:21:58 2010
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=zh_TW.UTF-8
 PATH=(custom, user)
 LANG=zh_TW.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic i686

Revision history for this message
rugbyheresy (cpu) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

rugbyheresy,
Sorry to hear you are having problems with Ubuntu One. Looking at your logs it looks like you have a newer version of metadata on your computer. Did you install the trunk version of Ubuntu One then go back to the stable version in the repository?

To fix this you need to repopulate your metadata with the version currently in use by your version of Ubuntu One. If you have anything of great importance in your Ubuntu One folder you you might want to back it up before proceeding (never can be too safe)

1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

It'll run for a bit as it recreates the metadata. After awhile copy in a small file to see if it syncs. If this is unsuccessful please come back here and change the 'Status' of this bug back to 'New' and attach the following logs to this bug: ~/.cache/ubuntuone/log/syncdaemon.log & ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
summary: - applet crashes on login
+ applet crashes on login; AttributeError: '_upgrade_metadata_6'
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