rrors were encountered while processing linux-image-2.6.31-20-generic linux-image-generic linux-generic

Bug #535427 reported by Democles
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Running depmod.
update-initramfs: Generating /boot/initrd.img-2.6.31-20-generic
Failed to symbolic-link boot/initrd.img-2.6.31-20-generic to initrd.img: File exists
dpkg: error processing linux-image-2.6.31-20-generic (--configure):
 subprocess installed post-installation script returned error exit status 17
dpkg: dependency problems prevent configuration of linux-image-generic:
 linux-image-generic depends on linux-image-2.6.31-20-generic; however:
  Package linux-image-2.6.31-20-generic is not configured yet.
dpkg: error processing linux-image-generic (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of linux-generic:
 linux-generic depends on linux-image-generic (= 2.6.31.20.33); however:
  Package linux-image-generic is not configured yet.
dpkg: error processing linux-generic (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                          No apport report written because the error message indicates its a followup error from a previous failure.
                                                    Errors were encountered while processing:
 linux-image-2.6.31-20-generic
 linux-image-generic
 linux-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Bug
.home.bradshaw..cache.ubuntuone.log.oauth.login.log: 2010-03-09 17:17:23,864:864.936113358 UbuntuOne.Client.Applet Starting Ubuntu One client version 1.0.3
.home.bradshaw..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 show_applet = 1
 connected = True
 connect = 0
 bookmarked = True
Architecture: i386
Date: Tue Mar 9 17:19:06 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic i686

Revision history for this message
Democles (nolan-bradshaw) wrote :
Revision history for this message
Mitch Towner (kermiac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntuone-client (Ubuntu) → linux (Ubuntu)
Revision history for this message
Mitch Towner (kermiac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary information:

apport-collect 535427
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Jaunty Jackalope (9.04).

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: karmic
Revision history for this message
zzzcn (zzzcn) wrote : apport-collect data

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zzz 2125 F.... pulseaudio
 /dev/snd/pcmC0D0c: zzz 2125 F...m pulseaudio
 /dev/snd/pcmC0D0p: zzz 2125 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdfdfc000 irq 16'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,10280294,00100400'
   Controls : 35
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=e3557c73-a59f-47f9-b4b7-87193ea07a33
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 360
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-20-generic root=UUID=14cdad8a-0079-40f8-b635-b425c6ca7131 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
 LANGUAGE=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/02/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0T656F
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/02/2009:svnDellInc.:pnOptiPlex360:pvr:rvnDellInc.:rn0T656F:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 360
dmi.sys.vendor: Dell Inc.

Revision history for this message
zzzcn (zzzcn) wrote : AlsaDevices.txt
Revision history for this message
zzzcn (zzzcn) wrote : AplayDevices.txt
Revision history for this message
zzzcn (zzzcn) wrote : BootDmesg.txt
Revision history for this message
zzzcn (zzzcn) wrote : Card0.Amixer.values.txt
Revision history for this message
zzzcn (zzzcn) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
zzzcn (zzzcn) wrote : CurrentDmesg.txt
Revision history for this message
zzzcn (zzzcn) wrote : Lspci.txt
Revision history for this message
zzzcn (zzzcn) wrote : Lsusb.txt
Revision history for this message
zzzcn (zzzcn) wrote : PciMultimedia.txt
Revision history for this message
zzzcn (zzzcn) wrote : ProcCpuinfo.txt
Revision history for this message
zzzcn (zzzcn) wrote : ProcInterrupts.txt
Revision history for this message
zzzcn (zzzcn) wrote : ProcModules.txt
Revision history for this message
zzzcn (zzzcn) wrote : UdevDb.txt
Revision history for this message
zzzcn (zzzcn) wrote : UdevLog.txt
Revision history for this message
zzzcn (zzzcn) wrote : WifiSyslog.txt
Revision history for this message
zzzcn (zzzcn) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
Bcrawl (kalyan-sr) wrote : apport-collect data

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: root 1934 F.... pulseaudio
 /dev/snd/controlC1: root 1934 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xf9ef0000 irq 20'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14627250,00100001'
   Controls : 40
   Simple ctrls : 22
Card1.Amixer.info:
 Card hw:1 'U0x46d0x991'/'USB Device 0x46d:0x991 at usb-0000:00:02.1-2.4.2, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0991'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 0 [0%] [18.00dB] [on]
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=34be09a0-32d8-4aa2-95a2-3491a75eb16f
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027.1)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 eth1 no wireless extensions.
MachineType: MSI MS-7250
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=32cd156e-a46b-4de0-afdd-19e5fe8b5af2 ro splash vga=791 quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-17-generic x86_64
UserGroups: root
dmi.bios.date: 05/17/2007
dmi.bios.vendor: MS-7250
dmi.bios.version: V1.7
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7250
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnMS-7250:bvrV1.7:bd05/17/2007:svnMSI:pnMS-7250:pvr1.0:rvnMSI:rnMS-7250:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7250
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
Bcrawl (kalyan-sr) wrote : AlsaDevices.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : AplayDevices.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : ArecordDevices.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : BootDmesg.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : Card0.Amixer.values.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : CurrentDmesg.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : Lspci.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : Lsusb.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : PciMultimedia.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : ProcCpuinfo.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : ProcInterrupts.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : ProcModules.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : UdevDb.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : UdevLog.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : WifiSyslog.txt
Revision history for this message
Bcrawl (kalyan-sr) wrote : XsessionErrors.txt
tags: added: kj-triage
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Democles,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 535427

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.