Cant insert/write cd/dvd with Asus X51RL-AP230

[Tessa Noel]

Im using an Ubuntu 9.10 - Karmic Koala on my Asus AP230 X51RL. The Ubuntu 09.04 Jaunty has the same problem, maybe its a kernel problem, im not a pro at these stuff. So i installed from live pendrive both of them and i cant write/read any cd or dvd, its like i dont really have dvd-writer. Im sure its okay, cause i just used it on my Kubuntu hardy perfectly befor installing the Karmic. Please help me. Im not a big DVD burner, but sometimes its nice to use it. I hope i included the main details and that my english isnt that bad.
Thanks for reading and trying to help.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kata 1573 F.... pulseaudio
CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfebf4000 irq 16'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10430000,00100001 HDA:10573055,104310c6,00100700'
   Controls : 23
   Simple ctrls : 15
DKDisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
Date: Sat Mar 6 20:06:32 2010
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=12e2274d-c9ba-4828-9485-1f7467d4f706
HotplugNewDevices:

HotplugNewMounts:

InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: ASUSTeK Computer Inc. X51RL
Package: linux-image-2.6.31-19-generic-pae 2.6.31-19.56
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-19-generic-pae root=UUID=34398e9f-bda0-44dc-8d4f-b18de0f831f9 ro quiet splash
ProcEnviron:
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic-pae
RelatedPackageVersions:
 linux-backports-modules-2.6.31-19-generic-pae N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
Uname: Linux 2.6.31-19-generic-pae i686
dmi.bios.date: 02/25/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X51RL
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr204:bd02/25/2008:svnASUSTeKComputerInc.:pnX51RL:pvr1.0:rvnASUSTeKComputerInc.:rnX51RL:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: X51RL
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Jeremy Foshee (jeremyfoshee)]

Hi Tessa,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 533440

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Tessa Noel (teje25)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kata 1635 F.... pulseaudio
 /dev/snd/pcmC0D0p: kata 1635 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfebf4000 irq 16'
   Mixer name : 'Realtek ALC660-VD'
   Components : 'HDA:10ec0660,10430000,00100001 HDA:10573055,104310c6,00100700'
   Controls : 24
   Simple ctrls : 16
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=12e2274d-c9ba-4828-9485-1f7467d4f706
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: ASUSTeK Computer Inc. X51RL
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-21-generic-pae root=UUID=34398e9f-bda0-44dc-8d4f-b18de0f831f9 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=hu_HU.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-21.59-generic-pae
RelatedPackageVersions:
 linux-backports-modules-2.6.31-21-generic-pae N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-21-generic-pae i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 02/25/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X51RL
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr204:bd02/25/2008:svnASUSTeKComputerInc.:pnX51RL:pvr1.0:rvnASUSTeKComputerInc.:rnX51RL:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: X51RL
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

[Tessa Noel (teje25)]

I tried the newest ubuntu from live pendrive, i did the terminal thing and my boyfriend will soon help me to try out the kernel one, but for now its still not working.

[Tessa Noel (teje25)]

But thanks for the help

[chazn85 (chaz-n)]

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/daily-live/current

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
apport-collect -p linux 533440

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]