[TOSHIBA Satellite A200] suspend/resume failure

Bug #532863 reported by inkhorn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I'm using Ubuntu 9.10 and I believe ever since I installed a the lastest linux kernel update available for Ubuntu I haven't been able to put my laptop into suspend mode. Every time I try to put it into suspend mode it blacks out the screen and just hangs indefinitely until I press the power button long enough for the power to be cut from my laptop.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: inkhorn 2095 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xdc440000 irq 22'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,1179010c,00100001 HDA:11c11040,11790001,00100200'
   Controls : 18
   Simple ctrls : 12
Date: Fri Mar 5 11:56:43 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=2fb4ca03-eca7-41f8-9767-bbfaf88a1890
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
InterpreterPath: /usr/bin/python2.6
MachineType: TOSHIBA Satellite A200
Package: linux-image-2.6.31-20-generic 2.6.31-20.57
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=ece79ff2-c123-4a72-80a9-c187b2cfd785 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [TOSHIBA Satellite A200] suspend/resume failure
Uname: Linux 2.6.31-20-generic i686
UserGroups: fuse
dmi.bios.date: 07/05/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.50
dmi.board.name: ISKAE
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.50:bd07/05/2007:svnTOSHIBA:pnSatelliteA200:pvrPSAE0C-AH608C:rvnTOSHIBA:rnISKAE:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite A200
dmi.product.version: PSAE0C-AH608C
dmi.sys.vendor: TOSHIBA

Revision history for this message
inkhorn (matt-dubins) wrote :
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi inkhorn,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 532863

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
inkhorn (matt-dubins) wrote : Re: [Bug 532863] Re: [TOSHIBA Satellite A200] suspend/resume failure

Dear Jeremy,

I currently have Xubuntu 10.04 RC installed on my laptop (dual booting
with Ubuntu 9.10 as my main OS). Would it be helpful for me to try
suspending from Xubuntu, or should i install Ubuntu 10.04 RC?

Also, I maintain a linux blog where I usually post about getting things
done in Ubuntu or linux in general. I wrote about a workaround to this
suspend issue on my blog, and have attached a google analytics report
showing web traffic metrics to that specific blog entry page. Take a
look at it and see if it helps you at all in your approach to this issue.

Thanks for getting back to me,
Matthew Dubins

On 10-04-26 11:25 PM, Jeremy Foshee wrote:
> Hi inkhorn,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 532863
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-suspend
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

inkhorn,
    It should not be necessary to install. You should be able to use the daily liveCD build available at cdimage.ubuntu.com to boot, suspend/resume and report here if it was successful.

Thanks!

~JFo

Revision history for this message
inkhorn (matt-dubins) wrote :

Dear Jeremy,

I downloaded an ISO for Ubuntu 10.04 RC and installed it on my USB as a
liveUSB. After booting off of the USB successfully, I was able to
suspend and resume 3 times without any problem.

Cheers,
Matthew Dubins

On 10-04-27 06:49 PM, Jeremy Foshee wrote:
> inkhorn,
> It should not be necessary to install. You should be able to use the daily liveCD build available at cdimage.ubuntu.com to boot, suspend/resume and report here if it was successful.
>
> Thanks!
>
> ~JFo
>
>

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

inkhorn,
   Excellent! I've marked this fix released, but if you see the behavior again, it is easy to reopen this bug.

Thanks!

~JFo

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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