8086:2592 [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33 drm backport

Bug #532225 reported by holstein
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
High
Unassigned
xserver-xorg-video-intel (Ubuntu)
Triaged
High
Unassigned

Bug Description

error reported at login
just start ubuntu lucid and then crash arrives

Several dupe bugs reported with identical GPU dumps by different people all with i915gm's.

ProblemType: Crash
Architecture: i386
Chipset: i915gm
Date: Thu Mar 4 16:31:03 2010
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
DumpSignature: 1df215e00a208d3f744d4f072c58698f
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100304)
InterpreterPath: /usr/bin/python2.6
MachineType: ASUSTeK Computer INC. 900
Package: xserver-xorg-video-intel 2:2.9.1-1ubuntu10
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-15-generic root=UUID=4a909b82-8b3d-48b0-ad9a-806db385f535 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcVersionSignature: Ubuntu 2.6.32-15.22-generic
SourcePackage: xserver-xorg-video-intel
Title: [i915gm] GPU lockup 1df215e00a208d3f744d4f072c58698f
Uname: Linux 2.6.32-15-generic i686
UserGroups:

dmi.bios.date: 07/07/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0802
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 900
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0802:bd07/07/2008:svnASUSTeKComputerINC.:pn900:pvr0704:rvnASUSTeKComputerINC.:rn900:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 900
dmi.product.version: 0704
dmi.sys.vendor: ASUSTeK Computer INC.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucidarchitecture: i686kernel: 2.6.32-15-generic

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: m 1258 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7eb8000 irq 16'
   Mixer name : 'Realtek ALC662 rev1'
   Components : 'HDA:10ec0662,10438337,00100101'
   Controls : 18
   Simple ctrls : 11
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
Frequency: Once a day.
HibernationDevice: RESUME=UUID=feb1300b-9c1a-42f4-a3f1-ea81c5d2b518
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100304)
MachineType: ASUSTeK Computer INC. 900
Package: xserver-xorg-video-intel 2:2.9.1-1ubuntu13
PackageArchitecture: i386
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=4a909b82-8b3d-48b0-ad9a-806db385f535 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Regression: No
Reproducible: No
Tags: lucid needs-upstream-testing lucid lucid
TestedUpstream: No
Uname: Linux 2.6.32-16-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/07/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0802
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 900
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0802:bd07/07/2008:svnASUSTeKComputerINC.:pn900:pvr0704:rvnASUSTeKComputerINC.:rn900:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 900
dmi.product.version: 0704
dmi.sys.vendor: ASUSTeK Computer INC.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: lucid
 architecture: i686
 kernel: 2.6.32-16-generic

Revision history for this message
holstein (mikeholstein) wrote :
Geir Ove Myhr (gomyhr)
affects: nvidia-graphics-drivers (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

added a kernel task.

-JFo

Bryce Harrington (bryce)
tags: added: crash
Changed in xserver-xorg-video-intel (Ubuntu):
status: New → Confirmed
Geir Ove Myhr (gomyhr)
summary: - [i915gm] GPU lockup 1df215e00a208d3f744d4f072c58698f
+ [i915gm] GPU lockup (PGTBL_ER: 0x00000010)
Bryce Harrington (bryce)
summary: - [i915gm] GPU lockup (PGTBL_ER: 0x00000010)
+ [i915gm] GPU lockup 1df215e00a208d3f744d4f072c58698f (PGTBL_ER:
+ 0x00000010)
summary: [i915gm] GPU lockup 1df215e00a208d3f744d4f072c58698f (PGTBL_ER:
- 0x00000010)
+ 0x00000010) with 2.6.33 drm backport
Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → High
summary: - [i915gm] GPU lockup 1df215e00a208d3f744d4f072c58698f (PGTBL_ER:
- 0x00000010) with 2.6.33 drm backport
+ [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33 drm
+ backport
Bryce Harrington (bryce)
description: updated
Changed in linux (Ubuntu):
importance: Undecided → High
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote : Re: [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33 drm backport

Hi mikeh789,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 532225

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
holstein (mikeholstein) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
holstein (mikeholstein) wrote : BootDmesg.txt

apport information

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holstein (mikeholstein) wrote : Card0.Amixer.values.txt

apport information

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holstein (mikeholstein) wrote : Card0.Codecs.codec.0.txt

apport information

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holstein (mikeholstein) wrote : CurrentDmesg.txt

apport information

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holstein (mikeholstein) wrote : Dependencies.txt

apport information

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holstein (mikeholstein) wrote : GdmLog.txt

apport information

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holstein (mikeholstein) wrote : GdmLog1.txt

apport information

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holstein (mikeholstein) wrote : GdmLog2.txt

apport information

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holstein (mikeholstein) wrote : IwConfig.txt

apport information

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holstein (mikeholstein) wrote : Lspci.txt

apport information

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holstein (mikeholstein) wrote : Lsusb.txt

apport information

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holstein (mikeholstein) wrote : PciDisplay.txt

apport information

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holstein (mikeholstein) wrote : PciMultimedia.txt

apport information

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holstein (mikeholstein) wrote : ProcCpuinfo.txt

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holstein (mikeholstein) wrote : ProcInterrupts.txt

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holstein (mikeholstein) wrote : ProcModules.txt

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holstein (mikeholstein) wrote : RelatedPackageVersions.txt

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holstein (mikeholstein) wrote : RfKill.txt

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holstein (mikeholstein) wrote : UdevDb.txt

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holstein (mikeholstein) wrote : UdevLog.txt

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holstein (mikeholstein) wrote : WifiSyslog.txt

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holstein (mikeholstein) wrote : XorgLog.txt

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holstein (mikeholstein) wrote : XorgLogOld.txt

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holstein (mikeholstein) wrote : Xrandr.txt

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holstein (mikeholstein) wrote : setxkbmap.txt

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holstein (mikeholstein) wrote : xdpyinfo.txt

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holstein (mikeholstein) wrote : xkbcomp.txt

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Revision history for this message
Kim Tyler (ktyler) wrote : Re: [Bug 532225] Re: [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33 drm backport

Hi,

I am running alpha 3 lucid, with all updates. Which latest upstream
kernel would you like me to try? (from
http://kernel.ubuntu.com/~kernel-ppa/mainline/ )

Should I report separate bugs against these kernels? (if they exist)

Cheers,

Kim Tyler

Jeremy Foshee wrote:
> Hi mikeh789,
>
> Please be sure to confirm this issue exists with the latest development
> release of Ubuntu. ISO CD images are available from
> http://cdimage.ubuntu.com/releases/lucid . If the issue remains, please
> run the following command from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 532225
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
Geir Ove Myhr (gomyhr) wrote : Re: [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33 drm backport

I think the automatic call for testing reached this bug report in error. What we really would like to have tested is an updated Lucid with the newest drm-intel-next kernel from http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-next/. This is not because we believe the bug is fixed there, but because those kernels have better debugging capabilities. See https://wiki.ubuntu.com/KernelTeam/MainlineBuilds for more information about the mainline builds.

WIth the newest drm-intel-next kernel, we would like a manual GPU dump after the hang. For this, openssh-server needs to be installed and another computer must be available to log in to the affected computer. After the hang, ssh in and copy the files /sys/kernel/debug/dri/0/i915_error_state, /var/log/Xorg.0.log, and the output of the command `dmesg`. If you filed one of the duplicate bug reports, attach the files there, since that makes it easier to keep track of which files come from where. See more information about this at https://wiki.ubuntu.com/X/Troubleshooting/Freeze#How%20to%20Get%20a%20Batchbuffer%20Dump%20%28-intel%20only%29 .

With this information, upstream will be able to look at it and we will get better understanding of how reliable the automatically captured dumps are (they have only been around for a short while, and we don't fully trust them yet, since there are a few things that may go wrong during the capture).

Revision history for this message
Kim Tyler (ktyler) wrote :
Revision history for this message
Kim Tyler (ktyler) wrote :
Revision history for this message
Geir Ove Myhr (gomyhr) wrote :

Thank you Kim for testing the drm-intel-next kernel. Unfortunately, you missed the most important file, /sys/kernel/debug/dri/0/i915_error_state. The two others are just for providing context for this one. We need all the files from the same freeze. And please attach them to bug 525517, since that makes it easier to keep track of which files comes from who.

penalvch (penalvch)
summary: - [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33 drm
- backport
+ 8086:2592[i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33
+ drm backport
summary: - 8086:2592[i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with 2.6.33
- drm backport
+ 8086:2592 [i915gm] GPU lockup 1df215e0 (PGTBL_ER: 0x00000010) with
+ 2.6.33 drm backport
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