Regression: PDF and Postscript files stopped printing after security update 1.4.1-5ubuntu2.4

[Achim Bohnet]

Binary package hint: cups

I've installed the karmic cups security update 1.4.1-5ubuntu2.4 and immediately the jobs on
all 4 HP Lasterjet and Kyjocera PF9120 network printer postscript were stopped. Error msg in error log are:

D [04/Mar/2010:17:03:14 +0100] [Job 4955] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:03:14 +0100] [Job 4955] Error: PDF file is damaged - attempting to reconstruct xref table...
D [04/Mar/2010:17:03:14 +0100] [Job 4955] Error: Couldn't find trailer dictionary
D [04/Mar/2010:17:03:14 +0100] [Job 4955] Error: Couldn't read xref table

When I grep for the first msg in error_log the error appears with the 1.4.1-5ubuntu2.4 sec update and
disappears after I downgraded to 1.4.1-5ubuntu2.2

[130]root@ex-srv6:~/tmp# grep 'Error: May not be a PDF file' /var/log/cups/error_log
D [04/Mar/2010:16:25:59 +0100] [Job 4930] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:36:06 +0100] [Job 4932] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:38:24 +0100] [Job 4933] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:38:52 +0100] [Job 4934] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:39:20 +0100] [Job 4935] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:39:50 +0100] [Job 4936] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:40:40 +0100] [Job 4937] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:41:41 +0100] [Job 4938] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:45:47 +0100] [Job 4939] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:45:54 +0100] [Job 4940] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:47:45 +0100] [Job 4941] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:47:52 +0100] [Job 4942] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:48:05 +0100] [Job 4943] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:50:35 +0100] [Job 4938] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:50:43 +0100] [Job 4944] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:50:54 +0100] [Job 4945] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:51:13 +0100] [Job 4946] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:51:57 +0100] [Job 4947] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:52:21 +0100] [Job 4948] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:52:28 +0100] [Job 4938] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:53:41 +0100] [Job 4949] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:55:08 +0100] [Job 4951] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:58:33 +0100] [Job 4952] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:58:34 +0100] [Job 4949] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:58:53 +0100] [Job 4932] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:02 +0100] [Job 4934] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:11 +0100] [Job 4935] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:20 +0100] [Job 4936] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:29 +0100] [Job 4932] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:38 +0100] [Job 4934] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:47 +0100] [Job 4935] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:16:59:57 +0100] [Job 4936] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:00:06 +0100] [Job 4937] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:00:15 +0100] [Job 4939] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:00:24 +0100] [Job 4947] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:00:33 +0100] [Job 4948] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:00:42 +0100] [Job 4951] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:01:01 +0100] [Job 4952] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:01:59 +0100] [Job 4953] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:02:50 +0100] [Job 4954] Error: May not be a PDF file (continuing anyway)
D [04/Mar/2010:17:03:14 +0100] [Job 4955] Error: May not be a PDF file (continuing anyway)

ProblemType: Bug
Architecture: amd64
Date: Thu Mar 4 17:34:12 2010
DistroRelease: Ubuntu 9.10
Lsusb:
 Bus 001 Device 002: ID 046b:ff10 American Megatrends, Inc.
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Sun Microsystems Sun Fire X4100 Server
NonfreeKernelModules: openafs
Package: cups 1.4.1-5ubuntu2.2
Papersize: letter
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-server root=UUID=deed300e-7a4f-4ab1-af2e-03592c61eeae ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-20.57-server
SourcePackage: cups
Uname: Linux 2.6.31-20-server x86_64
dmi.bios.date: 09/27/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080010
dmi.board.name: Sun Fire X4100 Server
dmi.board.vendor: Sun Microsystems
dmi.chassis.type: 23
dmi.chassis.vendor: Sun Microsystems
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080010:bd09/27/2007:svnSunMicrosystems:pnSunFireX4100Server:pvr:rvnSunMicrosystems:rnSunFireX4100Server:rvr:cvnSunMicrosystems:ct23:cvr:
dmi.product.name: Sun Fire X4100 Server
dmi.sys.vendor: Sun Microsystems

[Till Kamppeter (till-kamppeter)]

Your error_log shows

D [04/Mar/2010:17:00:15 +0100] [Job 4939] cat: write error: No space left on device

So it seems that CUPS is not able to create the temporary files needed to process your print jobs due to lack of disk space. CUPS puts these files into /var/spool/cups and /var/spool/cups/tmp.

[Achim Bohnet (allee)]

Hmm, that's strange:

[0]root@ex-srv6:~/tmp# df -h /var/spool/cups /var/spool/cups/tmp
Filesystem Size Used Avail Use% Mounted on
/dev/sda1 4.9G 2.9G 1.8G 63% /
/dev/sda1 4.9G 2.9G 1.8G 63% /

And in /var/log/messages I get no mesgs between end of upgrade and the reboot I've tried 40 min later.
I've also rsync 3.2 MB of 1.4.1-5ubuntu2.2 to / without IO errors before the downgrade.

I'll retry the upgrade again next Monday when I'm again in the office.

[Achim Bohnet (allee)]

I've upgraded again and this time it looks like everything works.

Sorry for the false alarm,
Achim

[Andrew Somerville (andy16666)]

I'm having this problem in 10.04, or one very much like it. I cannot print to my CUPS print server from windows machines running Adobe Reader. The printer is a Lexmark E220.