not getting connected

[Sinu T]

Binary package hint: empathy

its idle

ProblemType: Bug
Architecture: i386
Date: Thu Mar 4 14:18:15 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_IN
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: empathy
Tags: ubuntu-unr
Uname: Linux 2.6.31-19-generic i686
XsessionErrors:
 (nautilus:1665): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1670): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

[Omer Akram (om26er)]

Sinu can you please confirm if this is still an issue for you?

[Mohamed Amine Ilidrissi (ilidrissi.amine)]

We didn't hear from you in a while. Can you test Lucid or Maverick and see if the issue is still present? Thanks!

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks