BUG: unable to handle kernel NULL pointer dereference at 00000024

Bug #531699 reported by PatrickSCarrroll
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I just installed Ubuntu on my laptop, and ran update-manager. Screen went black, and I was forced to reboot the machine after about 3 minutes of unresponsiveness. I'm a user, I have nothing more to add.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: patrick 1739 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0640000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,17aa3bf8,00100004'
   Controls : 14
   Simple ctrls : 9
Date: Wed Mar 3 22:25:20 2010
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=b54988a3-3adf-4bf7-84a6-c0fb1ce313b1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: LENOVO Lenovo
NonfreeKernelModules: wl
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=d26c3c84-7d0a-4d36-a1db-aa4c539c080c ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel NULL pointer dereference at 00000024
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 10/24/2008
dmi.bios.vendor: LENOVO
dmi.bios.version: 14CN38WW
dmi.board.name: Mariana
dmi.board.vendor: Lenovo
dmi.board.version: Rev 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Lenovo
dmi.chassis.version: Rev 1.0
dmi.modalias: dmi:bvnLENOVO:bvr14CN38WW:bd10/24/2008:svnLENOVO:pnLenovo:pvrLenovo:rvnLenovo:rnMariana:rvrRev1.0:cvnLenovo:ct10:cvrRev1.0:
dmi.product.name: Lenovo
dmi.product.version: Lenovo
dmi.sys.vendor: LENOVO

Revision history for this message
PatrickSCarrroll (patrickscarroll-hotmail) wrote :
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi PatrickSCarrroll,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 531699

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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