Ubuntu
openoffice.org package

package 1:3.1.1-5ubuntu1.1 failed to upgrade

Bug #528101 reported by Fitch on 2010-02-25

This bug report is a duplicate of: Bug #450569: [Master] package openoffice.org-emailmerge 1:3.2.0-7ubuntu4.1 failed to install/upgrade:. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	openoffice.org (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org-emailmerge

Ubuntu 9.10
Synaptic Package Manager 0.62.5
There is no problem with Open Office itself.
When the upgrade process started, it came up saying that I had to close open office to continue.
Open Office was not running, so I did a "ps ax | grep office" and saw 3 or 4 "applications running, so killed them.
The upgrade went about 2 second further, and up came the warning again.
I did another "ps ax | grep office" and saw the daemons had resurrected themselves. I killed them and two seconds later the problem repeated.

brafferton@office:~$ ps ax | grep office
919 ? Ss 0:00 avahi-daemon: running [office.local]
1503 ? S 0:00 /bin/sh /usr/share/docvert/core/config/unix-specific/openoffice.org-server.sh
1504 ? S 0:00 /bin/sh /usr/bin/soffice -headless -norestore -nologo -norestore -nofirststartwizard -accept=socket,port=2002;urp;
1554 ? Sl 0:00 /usr/lib/openoffice/program/soffice.bin -headless -norestore -nologo -norestore -nofirststartwizard -accept=socket,port=2002;urp;
5310 ? Sl 0:58 /usr/lib/firefox-3.5.8/firefox https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+filebug/fOu5yv0ttwdaseGMK020NH404aM?field.title=package+openoffice.org-emailmerge+1%3A3.1.1-5ubuntu1.1+failed+to+install%2Fupgrade%3A+subprocess+new+pre-installation+script+returned+error+exit+status+1
5682 pts/2 Ss+ 0:00 /usr/bin/dpkg --status-fd 52 --configure openoffice.org-emailmerge openoffice.org-filter-binfilter openoffice.org-gtk openoffice.org-gnome openoffice.org-help-en-us
5683 pts/2 S+ 0:00 /usr/bin/perl -w /usr/share/debconf/frontend /var/lib/dpkg/info/openoffice.org-emailmerge.postinst configure 1:3.1.1-5ubuntu1
5691 pts/2 S+ 0:00 /bin/sh /var/lib/dpkg/info/openoffice.org-emailmerge.postinst configure 1:3.1.1-5ubuntu1
5722 pts/0 S+ 0:00 grep office

ProblemType: Package
Architecture: i386
Date: Wed Feb 24 11:21:07 2010
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess new pre-installation script returned error exit status 1
NonfreeKernelModules: hsfengine nvidia
Package: openoffice.org-emailmerge 1:3.1.1-5ubuntu1.1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
SourcePackage: openoffice.org
Title: package openoffice.org-emailmerge 1:3.1.1-5ubuntu1.1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Uname: Linux 2.6.31-20-generic i686

Tags:

Revision history for this message

Fitch (brafferton) wrote on 2010-02-25:

AptOrdering.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.1 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (53.3 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (88.8 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (1.6 KiB, text/plain; charset="utf-8")

Revision history for this message

Mitch Towner (kermiac) wrote on 2010-02-26:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 450569, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.