file .rar cannot open?

[Ali Baba]

Binary package hint: file-roller

help me..!

ProblemType: Bug
Architecture: i386
CheckboxSubmission: 86907807482dff203799c6c750d217df
CheckboxSystem: ed86e29ffba809c116a39e33fa9fc45c
Date: Mon Feb 22 12:13:50 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/file-roller
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: file-roller 2.28.1-0ubuntu1
ProcEnviron:
 LANG=id_ID.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: file-roller
Uname: Linux 2.6.31-19-generic i686

[Mitch Towner (kermiac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

If you simply need to open a .rar file, install the "unrar" package from the multiverse repository. If you have another other questions, please use https://answers.launchpad.net/ or http://ubuntuforums.org/
Thanks in advance!

[Mitch Towner (kermiac)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.