software-center crashed with ValueError in on_transactions_changed()

[Severin H]

Binary package hint: software-center

This exception was raised when I clicked "Install" in the LottaNZB package view. The installation was performed successfully, though.

ProblemType: Crash
Architecture: amd64
Date: Wed Feb 17 21:35:04 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100210)
InterpreterPath: /usr/bin/python2.6
Package: software-center 1.1.12
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
ProcEnviron:
 LANGUAGE=de_CH.utf8
 LANG=de_CH.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-13.18-generic
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with ValueError in on_transactions_changed()
Traceback:
 Traceback (most recent call last):
   File "/usr/share/software-center/softwarecenter/view/viewswitcher.py", line 195, in on_transactions_changed
     self.ACTION_ITEM_PENDING])
 ValueError: row sequence has wrong length
Uname: Linux 2.6.32-13-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Severin H (severinh)]

The value for the channel column is missing. I'm not sure what value should be used as the channel name, but None or an empty string would at least fix the ValueError.

[Mario Rugiero (mrugiero)]

I've got the same, but it was installing AClock.

[Bluppie (benhyper)]

I get the error but the program has installd what I wanted so why this error?

[Anthony Hook (anthonyhook)]

I just got this error as well.

[KWierso (kwierso)]

This just happened to me while installing XChat-IRC.

[Aron Xu (happyaron)]

I got this problem while trying to remove Xchat.

[Eleanor Chen (chenyueg)]

This happened to me when I installed 7zip.

[Felipe Balbi (me-felipebalbi)]

got when trying to remove few kernel images

[Matthew Paul Thomas (mpt)]

Whenever I get this bug, the "In Progress" section also doesn't appear. I don't know whether that's a symptom of the same bug, or a different bug.

[ROB3RT (rob3rt)]

This happens continually, while installing any program. No idea why. Possibly related to this?
https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/523341

[Eyad Salah (eyad-salah)]

I got the same error when just after I entered the admin password to start installing. I'm not sure if it matters but I had Synaptic open at that time and I couldn't switch to close it first

[Mario Rugiero (mrugiero)]

Synaptic is working fine for me.

2010/2/20 ComputerJy <email address hidden>

> I got the same error when just after I entered the admin password to
> start installing. I'm not sure if it matters but I had Synaptic open at
> that time and I couldn't switch to close it first
>
> --
> software-center crashed with ValueError in on_transactions_changed()
> https://bugs.launchpad.net/bugs/523420
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “software-center” package in Ubuntu: Confirmed
> Status in “software-center” source package in Lucid: Confirmed
>
> Bug description:
> Binary package hint: software-center
>
> This exception was raised when I clicked "Install" in the LottaNZB package
> view. The installation was performed successfully, though.
>
> ProblemType: Crash
> Architecture: amd64
> Date: Wed Feb 17 21:35:04 2010
> DistroRelease: Ubuntu 10.04
> ExecutablePath: /usr/share/software-center/software-center
> InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100210)
> InterpreterPath: /usr/bin/python2.6
> Package: software-center 1.1.12
> PackageArchitecture: all
> ProcCmdline: /usr/bin/python /usr/bin/software-center
> ProcEnviron:
> LANGUAGE=de_CH.utf8
> LANG=de_CH.utf8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.32-13.18-generic
> PythonArgs: ['/usr/bin/software-center']
> SourcePackage: software-center
> Title: software-center crashed with ValueError in on_transactions_changed()
> Traceback:
> Traceback (most recent call last):
> File "/usr/share/software-center/softwarecenter/view/viewswitcher.py",
> line 195, in on_transactions_changed
> self.ACTION_ITEM_PENDING])
> ValueError: row sequence has wrong length
> Uname: Linux 2.6.32-13-generic x86_64
> UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
>
>
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/523420/+subscribe
>

[dmenacex (guninyamouth)]

I got the same error trying to install sun java6 from the software center. the installation was not successful .

[Eyad Salah (eyad-salah)]

Yeah I just got the error again. This time synaptic was off. Neither apt nor update-manager was running

[gackthugo (gackthugo)]

This error appeared when clicking install on the app GParted, but it downloaded and installed it with no problems. (On lucid i386).

[Gary Lasker (gary-lasker)]

Thank you everyone for reporting this bug and helping to make Ubuntu better, the time and effort that you spend is very much appreciated!

Fix has been committed to the lucid development trunk and will be available in the next development release of software-center (which will be version 1.1.13).

@mpt, your guess in comment #11 was correct in that this bug also caused the "In Progress" section to not appear. This is fixed now as well; the In Progress section appears as normal.

[Launchpad Janitor (janitor)]

This bug was fixed in the package software-center - 1.1.13

---------------
software-center (1.1.13) lucid; urgency=low

  [ Michael Vogt ]
  * data/featured.menu.in:
    - add scribus, blender
    - fix missing i18n
  * data/software-center.menu.in:
    - add a bunch of missing _
  * softwarecenter/backend/aptd.py:
    - fix cache reload functionality
    - fix display of update/external transactions (LP: #514861)
  * po/help/po4a.conf:
    - make help translatable via po4a (LP: #439353)
  * po/help/software-center-doc.pot:
    - add help pot
  * setup.py:
    - build help translations automatically

  [ Gary Lasker ]
  * softwarecenter/view/viewswitcher.py:
    - fix ValueError in on_transactions_changed (LP: #523420)
    - fix AttributeError in do_render (LP: #523341)
  * softwarecenter/view/installedpane.py:
    - fix AttributeError in refresh_apps() (LP: #520097)
  * softwarecenter/view/widgets/pathbar2.py:
    - fix typo in PathBarThemeHumanClearlooks class,
      gave an AttributeError in __expose_cb() (LP: #523452)
  * softwarecenter/app.py,
    softwarecenter/backend/aptd.py:
    - update to use new backend reload API (LP: #496058)
 -- Michael Vogt <email address hidden> Tue, 23 Feb 2010 15:29:53 +0100

[iheartubuntu (iheartubuntu)]

I experienced this crash while trying to install Pidgin while using a LiveCD prior to installing the OS.