freeze had to hard reset

Bug #520703 reported by gopher
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

trying to manually install alsa driver and software as have no sound, still.
when system stopped had no response from anything so had to switch off and reboot

ProblemType: KernelOops
AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
Date: Thu Feb 11 21:19:43 2010
DistroRelease: Ubuntu 9.10
Failure: oops
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 001 Device 002: ID 04b8:0837 Seiko Epson Corp. MFP Composite Device
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 046d:c03f Logitech, Inc. UltraX Optical Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTeK Computer INC. A7N8X-E
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=e3fbf9b8-90cb-4455-b0c9-61d57443bccf ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel NULL pointer dereference at 00000098
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 08/04/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A7N8X-E Deluxe ACPI BIOS Rev 1012
dmi.board.name: A7N8X-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 2.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufactture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSA7N8X-EDeluxeACPIBIOSRev1012:bd08/04/2004:svnASUSTeKComputerINC.:pnA7N8X-E:pvrREV2.xx:rvnASUSTeKComputerINC.:rnA7N8X-E:rvrREV2.xx:cvnChassisManufactture:ct3:cvrChassisVersion:
dmi.product.name: A7N8X-E
dmi.product.version: REV 2.xx
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
gopher (gopher868) wrote :
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi gopher,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 520703

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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