Ubuntu
hylafax package

package hylafax-client 2:6.0.3-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #520239 reported by Albert on 2010-02-11

This bug report is a duplicate of: Bug #549493: package hylafax-client 2:6.0.3-5.1ubuntu1 failed to install/upgrade: cp: `/etc/hylafax/pagesizes' and `/var/spool/hylafax/etc/pagesizes' are the same file. Edit Remove

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	hylafax (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Ubuntu 9.10 synaptic failed to install/remove, apt-get failed to install/remove, aptitude failed to install/remove.

ProblemType: Package
Architecture: i386
Date: Sun Feb 7 21:23:13 2010
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess installed post-installation script returned error exit status 1
Package: hylafax-client 2:6.0.3-2ubuntu1
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic-pae
SourcePackage: hylafax
Title: package hylafax-client 2:6.0.3-2ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
Uname: Linux 2.6.31-19-generic-pae i686

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Revision history for this message

Albert (asullivan) wrote on 2010-02-11:

AptOrdering.txt Edit (137 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (1.7 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (34.1 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (80.9 KiB, text/plain; charset="utf-8")

Revision history for this message

luison (luison) wrote on 2010-04-29:

In our case stack at:
cp: `/var/spool/hylafax/etc/config.ttyS0' and `/etc/hylafax/config.ttyS0' are the same file
dpkg: error processing hylafax-server (--configure):
subprocess installed post-installation script returned error exit status 1

We've managed to reconstruct Hylafax server but the apt-installer is stack at that point and not sure even how to force it to believe is installed.

We believe the issue has to do with the bind mount that hylafax does of /etc/hylafax into /var/spool/hylafax/etc, we've noticed the init.d script does not umount it correctly.

In any case the script seems to copy files while installing in reverse way from etc at /var/spool. If the hylafax was already installed and that directory exists (if its bind mounted it can no even be deleted) could be causing errors.

Revision history for this message

Jean-Baptiste Lallement (jibel) wrote on 2010-05-08:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 549493, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.