no connection to server possible vie UbuntuOne

Bug #519658 reported by Thomas Brand
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
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Bug Description

Binary package hint: ubuntuone-client

When clicking in Nautilus to "Verbinden" (connect) nothing happens but a short "flash" of "Verbindung herstellen" (like "try to connect").
No error message appears.

Ubuntu 9.10 (upgraded from 9.04)

ProblemType: Bug
.home.thomas..cache.ubuntuone.log.oauth.login.log:
 Ubuntu-One Client Version 1.0.2 wird gestartet
 2010-02-09 21:31:43,183:183.177947998 UbuntuOne.Client.Applet Ubuntu-One Client Version 1.0.3 wird gestartet
 2010-02-09 21:47:20,296:296.013116837 UbuntuOne.Client.Applet Ubuntu-One Client Version 1.0.3 wird gestartet
 2010-02-09 22:03:58,603:603.194952011 UbuntuOne.Client.Applet Ubuntu-One Client Version 1.0.3 wird gestartet
 2010-02-10 07:18:13,429:429.905891418 UbuntuOne.Client.Applet Ubuntu-One Client Version 1.0.3 wird gestartet
.home.thomas..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = True
.home.thomas..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = False
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Wed Feb 10 07:18:33 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic i686

Revision history for this message
Thomas Brand (t-brand) wrote :
Revision history for this message
Duane Hinnen (duanedesign) wrote :

Thomas,
Thank you for submitting this report and helping to make Ubuntu One better. Sorry you are having problems. There is a bug filed for this bug 509740. Plese see that bug report for a description of the issue and a possible workaround ( i have posted that here). Also make any additional comments on that report.

WORK AROUND

1. Quit the Ubuntu One client
2. Delete the file: ~/.config/ubuntuone/syncdaemon.conf
    (If using Nautilus, make sure you do a Ctrl-H to view hidden files when in your home directory)
3. Start the Ubuntu One client

You can try resetting the bandwidth usage preferences but if you continue to run into problems, follow the steps above and don't turn the limit bandwidth usage on for the time being.

thank you,
duanedesign

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