Wireless shut down on Ubuntu 9.10 64bit on Tosh.Satellite U500

Bug #519156 reported by Renito
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Wireless shut down on Ubuntu 9.10 64bit on Toshiba Satellite U500 T4300 2.1GHZ 4GB with Realtek chip.

Wireless no good, shut down after short time, wire internet perfect.

03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8172 (rev 10)
 Subsystem: Realtek Semiconductor Co., Ltd. Device 8152
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 17
 Region 0: I/O ports at c800 [size=256]
 Region 1: Memory at fdffc000 (32-bit, non-prefetchable) [size=16K]
 Capabilities: <access denied>
 Kernel driver in use: rtl819xSE
 Kernel modules: r8192se_pci

07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
 Subsystem: Toshiba America Info Systems Device ff40
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 32 bytes
 Interrupt: pin A routed to IRQ 29
 Region 0: I/O ports at e800 [size=256]
 Region 2: Memory at fcfff000 (64-bit, prefetchable) [size=4K]
 Region 4: Memory at fcfe0000 (64-bit, prefetchable) [size=64K]
 Expansion ROM at febe0000 [disabled] [size=128K]
 Capabilities: <access denied>
 Kernel driver in use: r8169
 Kernel modules: r8169

ProblemType: Bug
Architecture: amd64
CheckboxSubmission: 9e642e8c7ca06d2d8343ec96c728ba1f
CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
Date: Tue Feb 9 00:30:52 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/yelp
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: yelp 2.28.0-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: yelp
Uname: Linux 2.6.31-19-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:1682): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1682): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1790): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1826): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:2107): GLib-WARNING **: g_set_prgname() called multiple times

Revision history for this message
Renito (renebouthillier) wrote :
Revision history for this message
Renito (renebouthillier) wrote :

Please tell me if you can, witch realtek wireless driver I should use to resolve my wireless problem ?

Thank you very much and have good week.

Revision history for this message
Brian Murray (brian-murray) wrote : Assigning to a package

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in linux.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 519156

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Renito (renebouthillier) wrote : apport-collect data

Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: energy 1692 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfddf8000 irq 22'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1179ff41,00100004 HDA:11c11040,11790001,00100200'
   Controls : 22
   Simple ctrls : 13
CheckboxSubmission: 9e642e8c7ca06d2d8343ec96c728ba1f
CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=4324f350-5915-47a1-bb6b-8e90b955ab36
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: TOSHIBA Satellite U500
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-19-generic root=UUID=69284fdf-2840-44ce-9857-28225d773a77 ro quiet splash
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-19-generic N/A
 linux-firmware 1.25
RfKill:

Uname: Linux 2.6.31-19-generic x86_64
UserGroups: root
XsessionErrors:
 (gnome-settings-daemon:1704): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1704): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1810): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1847): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:2265): GLib-WARNING **: g_set_prgname() called multiple times
dmi.bios.date: 09/30/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.20
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: To be filled by O.E.M.
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.20:bd09/30/2009:svnTOSHIBA:pnSatelliteU500:pvrPSU82C-01G00G:rvnTOSHIBA:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite U500
dmi.product.version: PSU82C-01G00G
dmi.sys.vendor: TOSHIBA

Revision history for this message
Renito (renebouthillier) wrote : AlsaDevices.txt
Revision history for this message
Renito (renebouthillier) wrote : AplayDevices.txt
Revision history for this message
Renito (renebouthillier) wrote : BootDmesg.txt
Revision history for this message
Renito (renebouthillier) wrote : Card0.Amixer.values.txt
Revision history for this message
Renito (renebouthillier) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Renito (renebouthillier) wrote : Card0.Codecs.codec.1.txt
Revision history for this message
Renito (renebouthillier) wrote : CurrentDmesg.txt
Revision history for this message
Renito (renebouthillier) wrote : IwConfig.txt
Revision history for this message
Renito (renebouthillier) wrote : Lspci.txt
Revision history for this message
Renito (renebouthillier) wrote : Lsusb.txt
Revision history for this message
Renito (renebouthillier) wrote : PciMultimedia.txt
Revision history for this message
Renito (renebouthillier) wrote : ProcCpuinfo.txt
Revision history for this message
Renito (renebouthillier) wrote : ProcInterrupts.txt
Revision history for this message
Renito (renebouthillier) wrote : ProcModules.txt
Revision history for this message
Renito (renebouthillier) wrote : UdevDb.txt
Revision history for this message
Renito (renebouthillier) wrote : UdevLog.txt
Revision history for this message
Renito (renebouthillier) wrote : WifiSyslog.gz
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
tags: added: karmic
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Renito,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 519156

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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