Ubuntu one does not connect.

[Novis]

Binary package hint: ubuntuone-client

I don't know what's going on. It just does not connect to the cloud. It says, 'connecting...' then disconnected. I have no firewall in my LAN, and everything should be pretty basic. The syncdaemon.log printout doesn't give much to go on either. syncdaemon-exceptions.log is empty.

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=9.10
DISTRIB_CODENAME=karmic
DISTRIB_DESCRIPTION="Ubuntu 9.10"

~/.cache/ubuntuone/log/syncdaemon.log
2010-02-03 14:40:51,384 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata
2010-02-03 14:40:51,385 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 1, idx_node_id: 0, shares: 1
2010-02-03 14:40:51,387 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2010-02-03 14:40:52,538 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2010-02-03 14:40:52,539 - ubuntuone.SyncDaemon.Main - INFO - Using /home/foo/Ubuntu One as root dir
2010-02-03 14:40:52,539 - ubuntuone.SyncDaemon.Main - INFO - Using /home/foo/.local/share/ubuntuone/syncdaemon as data dir
2010-02-03 14:40:52,539 - ubuntuone.SyncDaemon.Main - INFO - Using /home/foo/.local/share/ubuntuone/shares as shares root dir
2010-02-03 14:40:52,539 - ubuntuone.SyncDaemon.Main - NOTE - ---- MARK (state: INIT; queues: metadata: 0; content: 0; hash: 0, fsm-cache: hit=1 miss=1) ----
2010-02-03 14:40:52,541 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan starting...
2010-02-03 14:40:52,541 - ubuntuone.SyncDaemon.local_rescan - INFO - start scan all shares
2010-02-03 14:40:52,542 - ubuntuone.SyncDaemon.local_rescan - INFO - processing trash
2010-02-03 14:40:52,543 - ubuntuone.SyncDaemon.Main - NOTE - Local rescan finished!
2010-02-03 14:40:52,543 - ubuntuone.SyncDaemon.Main - INFO - hash queue empty. We are ready!

ProblemType: Bug
.home.pasi..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.pasi..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = -1
 write_limit = -1
 on = True
.home.pasi..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
Date: Wed Feb 3 14:38:39 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US
 LANG=en_US
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
Uname: Linux 2.6.32-020632-generic i686

[Duane Hinnen (duanedesign)]

novis,
Sorry to hear you are having problems with Ubuntu One. Currently the client will not connect if 'Limit Bandwidth Usage' is checked and the upload and download values are set to (0).

To workaround this issue, first check your config file for the sync daemon at ~/.config/ubuntuone/syncdaemon.conf

If you have bandwidth_throttling enabled (you'll see on = True below the [bandwidth_throttling] section), please disabled by setting it to False.

To do this, quit the client (right-click on the applet, then Quit), and edit the config file pointed above so throttling gets disabled. For example you can use a config like this one:

[bandwidth_throttling]
on = False
read_limit = 0
write_limit = 0

Then, restart the client, It should now stay connected.

In addition I noticed you are using the ubuntuone-client 1.0.2. There is a newer client (1.0.3) available and incorporates many bug fixes. You can take advantage of these fixes by following the instructions found in this FAQ.

https://answers.edge.launchpad.net/ubuntuone-client/+faq/930

If this does not solve your issue please come back here and change the status of your bug from 'incomplete' to 'New'. You can do that by clicking the yellow circle with the exclamation point next to the status and selecting 'New'. Also I am subscribing to the bug so i will see any comments you might leave.

thank you,
duanedesign

[Novis (pasi-sinitalo)]

Switching the bandwidth throttling to false did the trick. Thank you very much!