ubuntu one not connecting
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| ubuntuone-client (Ubuntu) |
Incomplete
|
Undecided
|
Joshua Hoover | ||
Bug Description
Binary package hint: ubuntuone-client
cloud icon appears displaying ! symbol when i click on it and click connect nothing happens, if i open the ubuntu one folder in places and click connect it says connecting but never connects. It was working before and i can use it via firefox. Using karmic 9.10
ProblemType: Bug
.home.derek.
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 0
Architecture: amd64
Date: Mon Feb 1 22:32:36 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitec
ProcEnviron:
LANG=en_AU.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic x86_64
| Derek Nagorcka (dnagorcka) wrote | #1 |
| Joshua Hoover (joshuahoover) wrote | #2 |
| Changed in ubuntuone-client (Ubuntu): | |
| status: | New → Incomplete |
| assignee: | nobody → Joshua Hoover (joshuahoover) |
Hi Derek,
I'm sorry to hear Ubuntu One isn't working properly for you. You mentioned that Ubuntu One was working properly for you before. If so, the issue you're facing was likely fixed just a bit ago on the server side. You should be able to try to restart the client and should be able to connect. If you've never been able to connect, then you are likely affected by bug 488413. Please see that bug description for details on installing an update that fixes the problem.
Thank you,
Joshua