printing to laserjet 2200 fails - recommended printer driver should be set to "HP LaserJet 2200 pcl3, hpcups" instead of "Postscript"

Bug #515425 reported by avdd
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: cups

Consistently fails to print anything but the simplest of jobs. The job is sent to the printer and flushed from the queue but causes the printer's error light to flash and nothing to be printed. This has been going on since about intrepid, although the number of successful jobs has been decreasing since then. Now it seems all I can print is the test page.

network laserjet 2200

Printing from Windows continues to work normally.

ProblemType: Bug
Architecture: i386
CupsErrorLog:
 E [01/Feb/2010:20:41:19 +1100] cupsdReadClient: 12 IPP Read Error!
 W [01/Feb/2010:20:43:51 +1100] [CGI] Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
Date: Mon Feb 1 21:24:58 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lpstat: device for laserjet: socket://10.1.1.99:9100
MachineType: System manufacturer P5Q SE
NonfreeKernelModules: nvidia
Package: cups 1.4.1-5ubuntu2.1
Papersize: a4
PpdFiles: laserjet: HP LaserJet 2200 Postscript (recommended)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic-pae root=UUID=265f96fe-57d0-44e1-9897-4c3f04656057 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic-pae
SourcePackage: cups
Uname: Linux 2.6.31-17-generic-pae i686
dmi.bios.date: 08/20/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0502
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q SE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0502:bd08/20/2008:svnSystemmanufacturer:pnP5QSE:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QSE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5Q SE
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
avdd (avdd) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
summary: - printing to laserjet fails
+ printing to laserjet 2200 fails
Revision history for this message
Mantas Kriaučiūnas (mantas) wrote : Re: printing to laserjet 2200 fails

We also have the same situation with LaserJet 2200 network printer (tested with all current Ubuntu versions 12.04 - 11.04) - it seems recommended printer driver should be set to "HP LaserJet 2200 pcl3, hpcups" instead of "HP LaserJet 2200 Postscript"

summary: - printing to laserjet 2200 fails
+ printing to laserjet 2200 fails - recommended printer driver should be
+ set to "HP LaserJet 2200 pcl3, hpcups" instead of "Postscript"
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