Synchronization problems between evolution couchDB contact list and Ubuntu One

[Simon Baconnais]

When you add a contact (or modify one), you have to wait a few minutes (5mn ? more ?) for Ubuntu One's synchronization.

If you close Evolution before the synchronization, you lose the modifications you did.

[Joshua Hoover (joshuahoover)]

Hi Simon,

I'm trying to reproduce this problem (as it's a rather serious data loss issue) without any luck. Can you confirm whether these steps sound correct?

1. Open Applications->Internet->Evolution Mail
2. Click the "Contacts" tab
3. Modify an existing contact (added a Nickname)
4. Created a new contact
5. File->Quit
6. Open Applications->Internet->Evolution Mail
7. Click the "Contacts" tab
8. Open the modified contact & new contact

Result: Modified contact has new Nickname and new contact is there

I ran this on Karmic (9.10) with the latest updates including:

* desktopcouch 0.5-0ubuntu1
* evolution 2.28.1-0ubuntu2
* evolution-couchdb 0.3.2-0ubuntu2

Thanks!

Joshua

[Simon Baconnais (smon-deactivatedaccount)]

How ... I've got a huge bug.

I can't even create a contact in evolution, and if i try to, i have a 100% on one of my two CPU ...

Sorry, i can't try this ... I'll have to wait for an upgrade :/

[Simon Baconnais (smon-deactivatedaccount)]

"I can't even create a contact in evolution's ubuntu one contact list"

:fixed

[Joshua Hoover (joshuahoover)]

Hi Simon,

I'm sorry, I'm a little confused by your comments. You said it's taking 100% of your CPU but the last comment as :fixed there. Is this still an issue?

Thanks!

Joshua

[Simon Baconnais (smon-deactivatedaccount)]

Sorry, it is a french habit on forums to say "fixed" when you correct a sentence.

This "fixed" doesn't mean that the bug is corrected, but that my sentence (which was incomplete) is corrected.

So :

"How ... I've got a huge bug.

I can't even create a contact in evolution's ubuntu one contact list, and if i try to, i have a 100% on one of my two CPU ...

Sorry, i can't try this ... I'll have to wait for an upgrade :/"

[Simon Baconnais (smon-deactivatedaccount)]

Ok, i can't tell what happened, but the 100% CPU is over, i can create contacts and if i modify and close Evolution, the modification remains ...

I really don't understand ...

I hope it was just a lonely weird bug.

[Simon Baconnais (smon-deactivatedaccount)]

Tommorow, on starting my computer, all my couchDB contact list had disappeared and the 100% CPU bug had came back ... Ubuntu One refuses to synchronize my contacts.

Honestly, i really don't understand ...

[Joshua Hoover (joshuahoover)]

Hi Simon,

This is very strange. I'm sorry it's causing you so many problems. Can you please do the following and report back what versions of software you are running?

1. Open Applications->Accessories->Terminal
2. Run the following commands (which will show the installed versions of each package):
apt-cache policy desktopcouch
apt-cache policy evolution
apt-cache policy evolution-couchdb

Also, we might be able to get some debug information if you try these steps:

1. Open Applications->Accessories->Terminal
2. Run the following commands:
evolution --force-shutdown
/usr/lib/evolution/evolution-data-server-2.28 > ~/evolution_debug.log

3. Open Applications->Internet->Evolution Mail
4. Try to reproduce the bug you're seeing
5. Attach ~/evolution_debug.log to this bug report

Thank you,

Joshua