TV card doesn't work with the kernel driver

Bug #514979 reported by buzonn
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have a tv card (cinergy hybrid T usb xs fm). It doesn't work with ubuntu. You can see more here:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/204578

I open a new bug because lots thing changed in the kernel since that report.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
CRDA: Error: [Errno 2] No existe el archivo o directorio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 48'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:10ec0268,18541773,00100003 HDA:11c11040,18541773,00100200 HDA:80862802,80860101,00100000'
   Controls : 16
   Simple ctrls : 8
DistroRelease: Ubuntu 10.10
LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: LG Electronics R510
Package: linux (not installed)
ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- debian-installer/language=es console-setup/layoutcode?=es
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
Tags: maverick needs-upstream-testing
Uname: Linux 2.6.35-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/27/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: QL8L3F43
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: QL8
dmi.board.vendor: Quanta
dmi.board.version: 03
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Quanta
dmi.chassis.version: TBD
dmi.modalias: dmi:bvnINSYDE:bvrQL8L3F43:bd07/27/2009:svnLGElectronics:pnR510:pvrTBD:rvnQuanta:rnQL8:rvr03:cvnQuanta:ct1:cvrTBD:
dmi.product.name: R510
dmi.product.version: TBD
dmi.sys.vendor: LG Electronics

Revision history for this message
Philip Muškovac (yofel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it without more information.

Please run the following command which will attach necessary information:

apport-collect 514979
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Jaunty Jackalope (9.04).

Bear in mind that you may need to install the python-launchpadlib package from the universe repository with 'sudo apt-get install python-launchpadlib'. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):

First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel related bug reports is available at https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in advance!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
buzonn (buzonn) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubu-odin 2055 F.... pulseaudio
 /dev/snd/pcmC0D0p: ubu-odin 2055 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 22'
   Mixer name : 'Intel G45 DEVCTG'
   Components : 'HDA:10ec0268,18541773,00100003 HDA:11c11040,18541773,00100200 HDA:80862802,80860101,00100000'
   Controls : 21
   Simple ctrls : 12
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=b78c21f0-9ac7-4aa0-b53f-d71affa01358
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: LG Electronics R510
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=dff04f2f-97c8-4529-b251-0d0b38730ed3 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_ES.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-17-generic N/A
 linux-firmware 1.25
Uname: Linux 2.6.31-17-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/15/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: QL8L3B33
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: QL8
dmi.board.vendor: Quanta
dmi.board.version: 03
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Quanta
dmi.chassis.version: TBD
dmi.modalias: dmi:bvnINSYDE:bvrQL8L3B33:bd07/15/2008:svnLGElectronics:pnR510:pvrTBD:rvnQuanta:rnQL8:rvr03:cvnQuanta:ct1:cvrTBD:
dmi.product.name: R510
dmi.product.version: TBD
dmi.sys.vendor: LG Electronics

Revision history for this message
buzonn (buzonn) wrote : AlsaDevices.txt
Revision history for this message
buzonn (buzonn) wrote : AplayDevices.txt
Revision history for this message
buzonn (buzonn) wrote : ArecordDevices.txt
Revision history for this message
buzonn (buzonn) wrote : BootDmesg.txt
Revision history for this message
buzonn (buzonn) wrote : CRDA.txt
Revision history for this message
buzonn (buzonn) wrote : Card0.Amixer.values.txt
Revision history for this message
buzonn (buzonn) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
buzonn (buzonn) wrote : Card0.Codecs.codec.1.txt
Revision history for this message
buzonn (buzonn) wrote : Card0.Codecs.codec.3.txt
Revision history for this message
buzonn (buzonn) wrote : CurrentDmesg.txt
Revision history for this message
buzonn (buzonn) wrote : IwConfig.txt
Revision history for this message
buzonn (buzonn) wrote : Lspci.txt
Revision history for this message
buzonn (buzonn) wrote : Lsusb.txt
Revision history for this message
buzonn (buzonn) wrote : PciMultimedia.txt
Revision history for this message
buzonn (buzonn) wrote : ProcCpuinfo.txt
Revision history for this message
buzonn (buzonn) wrote : ProcInterrupts.txt
Revision history for this message
buzonn (buzonn) wrote : ProcModules.txt
Revision history for this message
buzonn (buzonn) wrote : RfKill.txt
Revision history for this message
buzonn (buzonn) wrote : UdevDb.txt
Revision history for this message
buzonn (buzonn) wrote : UdevLog.txt
Revision history for this message
buzonn (buzonn) wrote : WifiSyslog.txt
Revision history for this message
buzonn (buzonn) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Revision history for this message
buzonn (buzonn) wrote :

Here you have the information. The card is "TerraTec Electronic GmbH" in lsusb.

Thanks.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi buzonn,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 514979

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
buzonn (buzonn) wrote :

On maverick I get the same issue.

Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
buzonn (buzonn) wrote : AcpiTables.txt

apport information

description: updated
Revision history for this message
buzonn (buzonn) wrote : AlsaDevices.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : AplayDevices.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : AudioDevicesInUse.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : BootDmesg.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : CurrentDmesg.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : IwConfig.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : Lspci.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : Lsusb.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : PciMultimedia.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : ProcInterrupts.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : ProcModules.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : RfKill.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : UdevDb.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : UdevLog.txt

apport information

Revision history for this message
buzonn (buzonn) wrote : WifiSyslog.txt

apport information

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

buzonn, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue in a supported release, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: bot-stop-nagging hw-specific
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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