Ubuntu
ubuntuone-client package

[Solved] The client can't connect to the server

Bug #513429 reported by Doctor P on 2010-01-27

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

The client can't establish to the server.
The web interface, from the same computer, works fine.
No error messages are displayed, the icon goes from "Connecting" to "Disconnected".

.home.valerio..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
read_limit = 0
write_limit = 0
on = True

SOLUTION (from comment #2):
The problem lies in the bandwith throttling setting.
To solve, set in the ~/.config/ubuntuone/syncdaemon.conf file the following line
on = False
And restart the applet.

See original description

Tags:

Revision history for this message

Doctor P (coffeeonmars) wrote on 2010-01-27:

.home.valerio..cache.ubuntuone.log.oauth.login.log.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (5.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Dave Walker (dogatemycomputer) wrote on 2010-01-27:

Doctor:

Would you please try the solution found here:

https://answers.edge.launchpad.net/ubuntuone-client/+faq/835

If this resolves your problem then please update this bug report.

Thank you!

Revision history for this message

Doctor P (coffeeonmars) wrote on 2010-01-27:

Worked perfectly! Thank you!

Changed in ubuntuone-client (Ubuntu):
status:	New → Fix Released
summary:	- The client can't connect to the server + [Solved] The client can't connect to the server
description:	updated
description:	updated

Revision history for this message

Dave Walker (dogatemycomputer) wrote on 2010-01-27:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 455544, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.