Print job stuck in queue when no physical pages need to be printed

[Christopher Foo]

Binary package hint: cups

This problem is a result of a user error.

Want: Print only Page 1 of pdf
Expectation: 1 page printed out
Result: printer appears broken
Cause: trying to print even pages of pages {1}

Steps to reproduce:
. Open a document, such as a pdf using Evince
. Select "print only even sheets" on "page setup" tab
. For the range, enter Page: 1
. Print.
. Printer does not do anything.
. HP toolbox notifies that print job was sent and completed
. Job queue window for Gnome shows that job status is Processing
. HP toolbox shows that job is on hold

Workaround: Double-check semantic meaning of settings before printing

Usability suggestions: print dialog should show conflicting settings warning or refuse to print

ProblemType: Bug
Architecture: amd64
Date: Wed Jan 27 12:36:43 2010
DistroRelease: Ubuntu 9.10
MachineType: Gateway MX6930
Package: cups 1.4.1-5ubuntu2.1
Papersize: letter
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles:
 Unknown: Generic text-only printer
 hp_psc_1200: HP PSC 1200 Series hpijs, 3.9.8
 PDF: Generic CUPS-PDF Printer
ProcCmdLine: root=UUID=da656fb3-9d4e-407a-a115-baf48a2bd4c7 ro vdso32=0 splash vdso32=0
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.UTF-8
 LANGUAGE=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: cups
Uname: Linux 2.6.31-17-generic x86_64
dmi.bios.date: 08/21/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 77.07
dmi.board.vendor: Gateway
dmi.board.version: 77.07
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 8
dmi.chassis.vendor: Gateway
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr77.07:bd08/21/2006:svnGateway:pnMX6930:pvr3402688R:rvnGateway:rn:rvr77.07:cvnGateway:ct8:cvrRev.1:
dmi.product.name: MX6930
dmi.product.version: 3402688R
dmi.sys.vendor: Gateway