TypeError: 'Share' object is unsubscriptable

Bug #512116 reported by zrolik
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Fix Released
Medium
Guillermo Gonzalez
ubuntuone-client (Ubuntu)
Fix Released
Medium
Ubuntu One Foundations+ team

Bug Description

Binary package hint: ubuntuone-client

1)
Ubuntu 9.10
2)
ubuntuone-client:
  Installed: 1.0.2-0ubuntu2
  Candidate: 1.0.2-0ubuntu2
  Version table:
 *** 1.0.2-0ubuntu2 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
        100 /var/lib/dpkg/status
     1.0.2-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages
3)
have ubuntuone started on startup
4)
will not start. Starting manually does not work either

ProblemType: Bug
.home.zrolik..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
CheckboxSubmission: d371ab57d5f010f12bde3202955604c7
CheckboxSystem: 07f3ce60a664be04afedc38deab2c39d
Date: Sun Jan 24 18:15:49 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic i686

Revision history for this message
zrolik (zrolik) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based on the log files, it appears something bad has happened with the metadata. I'm going to suggest a potential workaround for this issue and also ask that you turn on debug mode so that if this problem occurs again, we can get detailed log files that will give the developers a lot more information on what the root cause of the problem might be:

1. Quit the Ubuntu One client

2. Open Applications->Accessories->Terminal and run:
    sudo mv -r ~/.local/share/ubuntuone ~/.local/share/ubuntuone_backup

3. Open (or create if it doesn't exist): ~/.config/ubuntuone/syncdaemon.conf

4. Add the following 2 lines to this file and save:
[main]
log_level = DEBUG

5. Start the Ubuntu One client

If the problem continues, please attach the following file to this bug report: ~/.cache/ubuntuone/syncdaemon.log Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Joshua Hoover (joshuahoover)
Revision history for this message
zrolik (zrolik) wrote : Re: [Bug 512116] Re: ubuntu one does not start

Hi Joshua,

Thank you very much for your help. After step 4, i also had to run rm
-rf ~/.cache/ubuntuone/log/*, and now ubuntu one starts just fine.

zrolik

On Mon, 2010-01-25 at 21:34 +0000, Joshua Hoover wrote:
> Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based
> on the log files, it appears something bad has happened with the
> metadata. I'm going to suggest a potential workaround for this issue and
> also ask that you turn on debug mode so that if this problem occurs
> again, we can get detailed log files that will give the developers a lot
> more information on what the root cause of the problem might be:
>
> 1. Quit the Ubuntu One client
>
> 2. Open Applications->Accessories->Terminal and run:
> sudo mv -r ~/.local/share/ubuntuone ~/.local/share/ubuntuone_backup
>
> 3. Open (or create if it doesn't exist):
> ~/.config/ubuntuone/syncdaemon.conf
>
> 4. Add the following 2 lines to this file and save:
> [main]
> log_level = DEBUG
>
> 5. Start the Ubuntu One client
>
> If the problem continues, please attach the following file to this bug
> report: ~/.cache/ubuntuone/syncdaemon.log Note that attaching
> syncdaemon.log will show filenames you are attempting to sync with
> Ubuntu One. If you do not want this to be public, please mark the bug as
> private and this bug report will only be available to you and the Ubuntu
> One team.
>
> Thank you,
>
> Joshua
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Assignee: (unassigned) => Joshua Hoover (joshuahoover)
>

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Confirmed
assignee: Joshua Hoover (joshuahoover) → nobody
importance: Undecided → Medium
tags: added: foundations+
John O'Brien (jdobrien)
Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Guillermo Gonzalez (verterok)
Changed in ubuntuone-client (Ubuntu):
assignee: Guillermo Gonzalez (verterok) → nobody
Changed in ubuntuone-client:
status: New → Confirmed
Changed in ubuntuone-client (Ubuntu):
importance: Medium → Undecided
Changed in ubuntuone-client:
assignee: nobody → Ubuntu One Foundations+ team (uone-foundations)
Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Ubuntu One Foundations+ team (uone-foundations)
summary: - ubuntu one does not start
+ TypeError: 'Share' object is unsubscriptable
Changed in ubuntuone-client:
status: Confirmed → Fix Committed
assignee: Ubuntu One Foundations+ team (ubuntuone-foundations+) → Guillermo Gonzalez (verterok)
Changed in ubuntuone-client (Ubuntu):
status: Confirmed → Fix Committed
status: Fix Committed → Confirmed
Changed in ubuntuone-client:
importance: Undecided → Medium
Changed in ubuntuone-client (Ubuntu):
importance: Undecided → Medium
Changed in ubuntuone-client (Ubuntu):
status: Confirmed → Fix Released
Changed in ubuntuone-client:
status: Fix Committed → Fix Released
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