Ubuntu
ubuntuone-client package

Ubuntu One client can't connect to the internet all the time

Bug #511936 reported by Andrey Zaytsev on 2010-01-24

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

I am using Ubuntu Karmic Koala with the latest version of the client. Every time when it runs can not connect to the internet. But internet working great. If I click connect, it shows status unconnected in few seconds. I am using router.

ProblemType: Bug
.home.andrey..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.andrey..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
on = True
read_limit = -1
write_limit = -1
.home.andrey..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 1
Architecture: i386
Date: Sun Jan 24 18:03:25 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=ru_RU.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic i686

Tags:

Revision history for this message

Andrey Zaytsev (andzaytsev) wrote on 2010-01-24:

.home.andrey..cache.ubuntuone.log.oauth.login.log.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (218 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (1.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-01-25:

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua