Ubuntu One will not log on to sync files

[[e-mail]]

Binary package hint: ubuntuone-client

After opening the Ubuntu One file, I click on "connect" button, it changes to "connecting" and grays out, but never actually connects. Any file I drop into the folder doesnot get uploaded.
Also there seems to be a disconnect with the icon on the tool bar and the folder. When "connect" is chosen from the Ubuntu One icon, it wont even read that it is "connecting".
Using Karmic

ProblemType: Bug
.home.belalegosi..cache.ubuntuone.log.oauth.login.log:

.home.belalegosi..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sat Jan 23 22:50:37 2010
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic i686

[Joshua Hoover (joshuahoover)]

Hi,

I'm sorry to hear Ubuntu One isn't working properly for you. I believe this is related to bug 488413. Can you try the following and let me know if the problem goes away for you?

1. System->Administration->Software Sources
2. Click on the Updates tab
3. Check "Proposed updates (karmic-proposed)"
4. Close the dialog
5. Refresh when prompted
6. System->Administration->Synaptic Package Manager
7. Search for "ubuntuone" and mark for upgrade
8. Click the "Apply" button
9. Restart the Ubuntu One client

Thank you,

Joshua

[NoahEdmund (johnson-noah)]

Hi!

I just wanted you to know that this fix did indeed work. Thank you so
much! I just found it strange that it affected my netbook but not the
desktop. Probably just something to do with UNR. Thanks again!

Noah

On Mon, Jan 25, 2010 at 5:08 PM, Joshua Hoover
<email address hidden>wrote:

> Hi,
>
> I'm sorry to hear Ubuntu One isn't working properly for you. I believe
> this is related to bug 488413. Can you try the following and let me know
> if the problem goes away for you?
>
> 1. System->Administration->Software Sources
> 2. Click on the Updates tab
> 3. Check "Proposed updates (karmic-proposed)"
> 4. Close the dialog
> 5. Refresh when prompted
> 6. System->Administration->Synaptic Package Manager
> 7. Search for "ubuntuone" and mark for upgrade
> 8. Click the "Apply" button
> 9. Restart the Ubuntu One client
>
> Thank you,
>
> Joshua
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Assignee: (unassigned) => Joshua Hoover (joshuahoover)
>
> --
> Ubuntu One will not log on to sync files
> https://bugs.launchpad.net/bugs/511811
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> After opening the Ubuntu One file, I click on "connect" button, it changes
> to "connecting" and grays out, but never actually connects. Any file I drop
> into the folder doesnot get uploaded.
> Also there seems to be a disconnect with the icon on the tool bar and the
> folder. When "connect" is chosen from the Ubuntu One icon, it wont even read
> that it is "connecting".
> Using Karmic
>
> ProblemType: Bug
> .home.belalegosi..cache.ubuntuone.log.oauth.login.log:
>
> .home.belalegosi..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> connected = True
> connect = 0
> show_applet = 0
> bookmarked = True
> Architecture: i386
> Date: Sat Jan 23 22:50:37 2010
> DistroRelease: Ubuntu 9.10
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-16-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/511811/+subscribe
>

[Joshua Hoover (joshuahoover)]

Great to hear Noah! Than you for following up and letting us know this fixed your problem for you. Thank you, Joshua

[[e-mail] (roberts-russ)]

Sure enough, It worked like a charm. It stays connected.
Thanks for pointing me in the right direction.
-Russ

On Mon, Jan 25, 2010 at 2:08 PM, Joshua Hoover
<email address hidden>wrote:

> Hi,
>
> I'm sorry to hear Ubuntu One isn't working properly for you. I believe
> this is related to bug 488413. Can you try the following and let me know
> if the problem goes away for you?
>
> 1. System->Administration->Software Sources
> 2. Click on the Updates tab
> 3. Check "Proposed updates (karmic-proposed)"
> 4. Close the dialog
> 5. Refresh when prompted
> 6. System->Administration->Synaptic Package Manager
> 7. Search for "ubuntuone" and mark for upgrade
> 8. Click the "Apply" button
> 9. Restart the Ubuntu One client
>
> Thank you,
>
> Joshua
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Assignee: (unassigned) => Joshua Hoover (joshuahoover)
>
> --
> Ubuntu One will not log on to sync files
> https://bugs.launchpad.net/bugs/511811
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> After opening the Ubuntu One file, I click on "connect" button, it changes
> to "connecting" and grays out, but never actually connects. Any file I drop
> into the folder doesnot get uploaded.
> Also there seems to be a disconnect with the icon on the tool bar and the
> folder. When "connect" is chosen from the Ubuntu One icon, it wont even read
> that it is "connecting".
> Using Karmic
>
> ProblemType: Bug
> .home.belalegosi..cache.ubuntuone.log.oauth.login.log:
>
> .home.belalegosi..config.ubuntuone.ubuntuone.client.conf:
> [ubuntuone]
> connected = True
> connect = 0
> show_applet = 0
> bookmarked = True
> Architecture: i386
> Date: Sat Jan 23 22:50:37 2010
> DistroRelease: Ubuntu 9.10
> Package: ubuntuone-client 1.0.2-0ubuntu2
> PackageArchitecture: all
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
> SourcePackage: ubuntuone-client
> Uname: Linux 2.6.31-16-generic i686
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/511811/+subscribe
>