Ubuntu
ubuntuone-client package

unable to connect

Bug #511724 reported by Y B on 2010-01-23

This bug report is a duplicate of: Bug #455544: "Protocol version error" - when bandwidth throttling is enabled with the default values. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	New	Undecided	Unassigned

Bug Description

unable to connect
nothing happens when i click "connect"

ProblemType: Bug
.home.youssef..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.youssef..config.ubuntuone.syncdaemon.conf:
[bandwidth_throttling]
read_limit = -1
write_limit = -1
on = True
.home.youssef..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 0
show_applet = 0
Architecture: i386
Date: Sat Jan 23 22:53:04 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB.UTF-8
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic i686

Tags:

Revision history for this message

Y B (b-youssef91) wrote on 2010-01-23:

.home.youssef..cache.ubuntuone.log.oauth.login.log.txt Edit (2.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (207 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (773 bytes, text/plain; charset="utf-8")

Philip Muškovac (yofel) on 2010-01-23

affects:

ubuntu → ubuntuone-client (Ubuntu)

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2010-01-25:

I'm sorry to hear Ubuntu One isn't working properly for you. Fortunately, I think there is a workaround for this problem as I believe it's related to bug 455544 which occurs when the bandwidth preferences are set too low (or to the defaults). If you delete ~/.config/ubuntuone/syncdaemon.conf and restart the Ubuntu One client, you should be able to connect. Thank you, Joshua