Ubuntu One Client will not connect and stay connected - Does not sync
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
Description: Ubuntu 9.10
Release: 9.10 (karmic)
Kernel Linux 2.6.31-18-generic
GNOME 2.28.1
Memory 749.5 MiB
Processor: Intel Pentium 4 CPU 2.00GHz
Available disk space: 106.5 GiB
Ubuntu One 1.0.3
Evolution support for CouchDB databases
evolution-couchdb:
Installed: 0.3.2-0ubuntu2
Candidate: 0.3.2-0ubuntu2
Version table:
*** 0.3.2-0ubuntu2 0
500 http://
100 /var/lib/
Ubuntu One client
ubuntuone-client:
Installed: 1.0.3-0ubuntu1
Candidate: 1.0.3-0ubuntu1
Version table:
*** 1.0.3-0ubuntu1 0
500 http://
100 /var/lib/
1.0.2-0ubuntu2 0
500 http://
1.0.2-0ubuntu1 0
500 http://
Ubuntu One client GNOME integration
ubuntuone-
Installed: 1.0.3-0ubuntu1
Candidate: 1.0.3-0ubuntu1
Version table:
*** 1.0.3-0ubuntu1 0
500 http://
100 /var/lib/
1.0.2-0ubuntu2 0
500 http://
1.0.2-0ubuntu1 0
500 http://
Ubuntu One client Python libraries
python-
Installed: 1.0.3-0ubuntu1
Candidate: 1.0.3-0ubuntu1
Version table:
*** 1.0.3-0ubuntu1 0
500 http://
100 /var/lib/
1.0.2-0ubuntu2 0
500 http://
1.0.2-0ubuntu1 0
500 http://
Python library for Ubuntu One file storage and sharing service
python-
Installed: 1.0.1-0ubuntu1
Candidate: 1.0.1-0ubuntu1
Version table:
*** 1.0.1-0ubuntu1 0
500 http://
100 /var/lib/
1.0.0-0ubuntu1 0
500 http://
Python
python:
Installed: 2.6.4-0ubuntu1
Candidate: 2.6.4-0ubuntu1
Version table:
*** 2.6.4-0ubuntu1 0
500 http://
100 /var/lib/
2.
500 http://
Nautilus
nautilus:
Installed: 1:2.28.1-0ubuntu3
Candidate: 1:2.28.1-0ubuntu3
Version table:
*** 1:2.28.1-0ubuntu3 0
500 http://
100 /var/lib/
1:
500 http://
Ubuntu One Client will not connect and stay connected - It Does not sync.
What I expect to happen:
1. Ubuntu One Client connects and stays connected when I log into Ubuntu.
2. The Cloud Icon Appears 'lit up and white and puffy looking' signaling that Ubuntu One is connected. It remains that way. (The Preference IS set to "Show Icon = Always"
3. When the Ubuntu One local Shared Directory is opened /home/#
4. Files placed into the directory are synced up with the Ubuntu One Cloud and the user is notified that the sync is happening and has taken place.
5. Logging into the Ubuntu One website shows the file that was placed in the local Ubuntu One directory.
6. Ubuntu One remains connected unless manually disconnected.
7. When Ubuntu is rebooted, Ubuntu One is started again when Ubuntu restarts (The Preference IS set to Connect on Start = automatically)
What Actually Happens:
1. When Ubuntu boots up, the Ubuntu One icon shows up in the system tray however it does not connect and the cloud is gray with an exclamation point in it.
2. Left Clicking on the Cloud and selecting connect, the cloud momentarily lights up and changes white and then returns to the gray state with the exclamation point.
3. Opening the Ubuntu One local Shared Directory /home/#
4. Clicking on the Connect Button, the button momentarily changes to "Connecting" and the returns to "Connect"
5. Placing a new file in the directory without Ubuntu One connected a notification appears that says files are being synced with Ubuntu One. A green check appears on the file. There is no sign on the Ubuntu One icon that shows it is connected or connecting.
6. Logging into the Ubuntu One website, the new file does NOT appear.
ProblemType: Bug
.home.jaredvanv
.home.jaredvanv
[bandwidth_
read_limit = 0
write_limit = 0
on = True
.home.jaredvanv
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
Date: Thu Jan 21 20:11:54 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelMo
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-18-generic i686
Jared:
Could you please review this document here:
https:/ /answers. edge.launchpad. net/ubuntuone- client/ +faq/835
If this fails to resolve the problem then please let us know. Thanks!