totem stops playing audio on movie file after skipping ahead (via Go > Skip To, or fast forwarding)

[Bruzzi]

Binary package hint: totem

Whenever I fast forward in totem via the UI or skip ahead using Go > Skip To, the video will skip ahead, but the audio then ceases. I expect the audio to pick up where the video skipped to.

This occurs for me on Ubuntu 9.10 and the following version of totem:
  Installed: 2.28.2-0ubuntu3
  Candidate: 2.28.2-0ubuntu3
  Version table:
 *** 2.28.2-0ubuntu3 0
        500 http://mirrors.rit.edu karmic-updates/main Packages
        100 /var/lib/dpkg/status
     2.28.1-0ubuntu4 0
        500 http://mirrors.rit.edu karmic/main Packages

ProblemType: Bug
Architecture: i386
Date: Wed Jan 20 09:38:57 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/totem
Package: totem 2.28.2-0ubuntu3
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: totem
Uname: Linux 2.6.31-17-generic i686

[Pedro Villavicencio (pedro)]

could you run totem as: GST_DEBUG_NO_COLOR=1 GST_DEBUG=*:2 totem 2> log ; reproduce the bug and attach that resulting log file to the report? Thanks.

[Bruzzi (junk-cuscus)]

Log attached below.

[Pedro Villavicencio (pedro)]

there's not much there, may you please try again? thanks.

[Bruzzi (junk-cuscus)]

I reproduced again. The contents of log is all the information reported.

My steps:
1. Run from terminal: GST_DEBUG_NO_COLOR=1 GST_DEBUG=*:2 totem 2> log ;
2. Wait 60 seconds - audio is fine
3. Click Go > Skip To 20:00 - audio stops, video continues from 20:00
4. Wait 30 seconds - audio still is off, video continues

If I wait 20 minutes, I can see that the audio is fine at that point in the 1 hr program. If I fast forward or rewind, I get the same no audio behavior, no matter how far or short I move the viewing point in the timeline.

Thanks in advance for any help troubleshooting/resolving!

[Charlie Kravetz (cjkgeek)]

There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test a current Ubuntu 10.10. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 510137, and any other logs that are relevant for this particular issue.

[Omer Akram (om26er)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Launchpad Janitor (janitor)]

[Expired for totem (Ubuntu) because there has been no activity for 60 days.]