Can't print again after A4 paper ends

Bug #510007 reported by Ximo_Berna
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: kdeutils

Printer Epson Stylus DX7400 can't print after normal A4 paper ends.
Printer-applet shows jobs pending but cancel them and try again to print is useless.
I need to restart computer to get control of the printer and do the work again.

ProblemType: Bug
Architecture: i386
Date: Wed Jan 20 09:50:53 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/kde4/apps/printer-applet/printer-applet.py
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
InterpreterPath: /usr/bin/python2.6
Package: printer-applet 4:4.3.4-0ubuntu1~karmic1
ProcEnviron:
 LANG=ca_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-18.55-generic
SourcePackage: kdeutils
Uname: Linux 2.6.31-18-generic i686
XsessionErrors:
 (polkit-gnome-authentication-agent-1:1918): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:2837): GLib-WARNING **: g_set_prgname() called multiple times

Revision history for this message
Ximo_Berna (joaquimberna) wrote :
Revision history for this message
Harald Sitter (apachelogger) wrote :

This sounds more like a bug in CUPS or the driver than in the printer applet. Moving bug.

affects: kdeutils (Ubuntu) → cups (Ubuntu)
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Ximo Berna,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 510007
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.
G

Changed in cups (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]

Changed in cups (Ubuntu):
status: Incomplete → Expired
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