Ubuntu One Desktop Client Takes Forever To Connect
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Incomplete
|
Undecided
|
Joshua Hoover |
Bug Description
Binary package hint: nautilus
After clicking on the Connect button in Nautilus the button's text changes to Connecting... indefinitely (abandoned the connection after 5 minutes). The button's text should change to "Disconnect" after the Ubuntu One desktop client has successfully connected to the server. Expected time that the client would take to connect would be no more than 1 min. At the moment the client cannot connect even though it has connected to the server before when Ubuntu One was first set up on the PC.
ProblemType: Bug
Architecture: i386
Date: Sun Jan 17 10:13:36 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/nautilus
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
NonfreeKernelMo
Package: nautilus 1:2.28.1-0ubuntu2
ProcEnviron:
PATH=(custom, no user)
LANG=en_NZ.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: nautilus
Uname: Linux 2.6.31-16-generic i686
affects: | nautilus (Ubuntu) → ubuntuone-client (Ubuntu) |
Hi Sebastien, I'm sorry to hear Ubuntu One isn't working properly for you. Can you please provide the following information so we can get to the root cause of this problem?
1) Can you attach the following log files? cache/ubuntuone /log/oauth- login.log cache/ubuntuone /log/syncadaemo n-exceptions. log
~/.
~/.
2) Are you behind a proxy server?
3) Are you using NetworkManager?
Thank you,
Joshua