I can not delete files on the web. On the other hand I add files to Ubuntu One folder and it does not sync with the web

Bug #507432 reported by eoepandorra
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Joshua Hoover

Bug Description

Binary package hint: ubuntuone-client

I try to delete files on the web and after a while the file turns to red but it stays. I add new files to my folder and it does not apperar on the web. On the other hand, when I open My files on the web my browser goes directly to My share folders instead.
Last week, the system worked properly. Maybe there is a problem in Ubuntu One server.
Can you help me?
Thanks

ProblemType: Bug
.home.roble..cache.ubuntuone.log.syncdaemon.exceptions.log:
 2010-01-14 11:57:51,561 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Unlink share:'' node:'e7edc21b-c76f-49e4-a4fe-e656a0440c47' Unlink(parent_id="'2a7c7584-5e88-4112-846c-16c84c3ee4d5'", share_id="''", node_id="'e7edc21b-c76f-49e4-a4fe-e656a0440c47'") failure INTERNAL_ERROR
 2010-01-14 11:59:30,560 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Unlink share:'' node:'b8c982eb-2108-4c27-b04d-1ea7b024dd94' Unlink(parent_id="'2a7c7584-5e88-4112-846c-16c84c3ee4d5'", share_id="''", node_id="'b8c982eb-2108-4c27-b04d-1ea7b024dd94'") failure INTERNAL_ERROR
 2010-01-14 12:00:30,264 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Unlink share:'' node:'2732a08d-9a51-469a-b6fa-64e65e2211f7' Unlink(parent_id="'2a7c7584-5e88-4112-846c-16c84c3ee4d5'", share_id="''", node_id="'2732a08d-9a51-469a-b6fa-64e65e2211f7'") failure INTERNAL_ERROR
 2010-01-14 12:01:23,797 - ubuntuone.SyncDaemon.ActionQueue - ERROR - Unlink share:'' node:'b6b5c11e-ed2c-4866-940b-4e404a86b264' Unlink(parent_id="'2a7c7584-5e88-4112-846c-16c84c3ee4d5'", share_id="''", node_id="'b6b5c11e-ed2c-4866-940b-4e404a86b264'") failure INTERNAL_ERROR
.home.roble..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
Date: Thu Jan 14 12:29:56 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic i686

Revision history for this message
eoepandorra (eoepandorra) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Are you trying to delete a share by any chance? Based on the syncdaemon-exception.log file it looks like you may be trying to delete a share or a shared file from your desktop client. When you say you try to delete files via the web but it doesn't work, are you clicking on a file in the web UI, clicking the trash icon, clicking the "Delete" button, and the file never deletes? Thank you, Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Joshua Hoover (joshuahoover)
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