HP DVD1140 not mounting correctly

[Vihang Desai]

Binary package hint: brasero

 I think this maybe a driver issue. I am unable to mount HP DVD 1140 with any kind of CD or DVD. The following commend on the terminal "sudo lshw -C disk" only showed my hardware drive. it give no information on the DVD. I have even tried this with older disk of Ubuntu 8.04 in the drive. Is there a driver available for this DVD/CD player? Brasero and other CD/DVD softwares are unable to find this drive.

Please advise...

  *-disk
       description: ATA Disk
       product: MAXTOR STM332062
       vendor: Maxtor
       physical id: 0.1.0
       bus info: scsi@4:0.1.0
       logical name: /dev/sda
       version: 3.AA
       serial: 9QF7BPA4
       size: 298GiB (320GB)
       capabilities: partitioned partitioned:dos
       configuration: ansiversion=5 signature=2a0d2a0d

ProblemType: Bug
Architecture: i386
Date: Wed Jan 13 21:41:50 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/brasero
NonfreeKernelModules: nvidia
Package: brasero 2.28.2-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: brasero
Uname: Linux 2.6.31-17-generic i686

[Vihang Desai (vdesai2008)]

I am currently running Ubuntu 9.10.

[Pedro Villavicencio (pedro)]

if brasero and other softwares are unable to find the driver then that's not a brasero issue, could be a linux one, this needs to be reassigned.

[Vihang Desai (vdesai2008)]

I am not sure how to re-assign the bug. This is my first bug report. Do I need to open a new bug. Please advise...

[Vihang Desai (vdesai2008)]

I am not sure how to update the assignment. However, I am changing the package to Linux.

[Vihang Desai (vdesai2008)]

Can anyone provide me with information on how to assign this ticket/bug out to the Linux group? I am not sure how to go about changing assignment.

Please advise...

Thank you,

Vihang Desai

[Jeremy Foshee (jeremyfoshee)]

Vihang,
       You have assigned this to the correct package by setting it to Linux. Please also attach an LSPCI output to this case so that we can get a better idea of the hardware involved.

Thanks,

-JFo

[Vihang Desai (vdesai2008)]

Hi Jeremy,

My cd/dvd player is not on a PCI bus however, here is the output for the LSPCI.

vihang@vihang-desktop:~$ LSPCI
LSPCI: command not found

desktop:~$ sudo lspci
[sudo] password for vihang:
00:00.0 Host bridge: nVidia Corporation Device 07c3 (rev a2)
00:00.1 RAM memory: nVidia Corporation nForce 630i memory controller (rev a2)
00:01.0 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:01.1 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:01.2 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:01.3 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:01.4 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:01.5 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:01.6 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:02.0 RAM memory: nVidia Corporation nForce 630i memory controller (rev a1)
00:03.0 ISA bridge: nVidia Corporation MCP73 LPC Bridge (rev a2)
00:03.1 SMBus: nVidia Corporation MCP73 SMBus (rev a1)
00:03.2 RAM memory: nVidia Corporation MCP73 Memory Controller (rev a1)
00:03.4 RAM memory: nVidia Corporation MCP73 Memory Controller (rev a1)
00:04.0 USB Controller: nVidia Corporation GeForce 7100/nForce 630i USB (rev a1)
00:04.1 USB Controller: nVidia Corporation MCP73 [nForce 630i] USB 2.0 Controller (EHCI) (rev a1)
00:08.0 IDE interface: nVidia Corporation MCP73 IDE (rev a1)
00:09.0 Audio device: nVidia Corporation MCP73 High Definition Audio (rev a1)
00:0a.0 PCI bridge: nVidia Corporation MCP73 PCI Express bridge (rev a1)
00:0b.0 PCI bridge: nVidia Corporation MCP73 PCI Express bridge (rev a1)
00:0c.0 PCI bridge: nVidia Corporation MCP73 PCI Express bridge (rev a1)
00:0d.0 PCI bridge: nVidia Corporation MCP73 PCI Express bridge (rev a1)
00:0e.0 IDE interface: nVidia Corporation MCP73 IDE (rev a2)
00:0f.0 Ethernet controller: nVidia Corporation MCP73 Ethernet (rev a2)
01:04.0 Multimedia video controller: Internext Compression Inc iTVC15 MPEG-2 Encoder (rev 01)
02:00.0 VGA compatible controller: nVidia Corporation G84 [GeForce 8400 GS] (rev a1)

Thank you,

Vihang

[Jeremy Foshee (jeremyfoshee)]

Hi Vihang,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 507304

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]